Kelley Lauer Email & Phone Number

Kelley Lauer is a Senior Vice President - Client Experience and Support at UMB Bank. They possess expertise in wealth management. Colleagues describe them as "I had the pleasure of working with Kelley multiple times during the course of her career at American Century Services. Kelley earned a reputation as a consistent Top Performer due to her outstanding people skills and a "get it done" style. She excels at creating disciplined processes, consistently delivers on her commitments, and did an incredible job of balancing the needs of clients, employees, and the firm. She excels at leading and managing day to day operations always demonstrating open and honest communication with those she works with." and "I sought Kelley out to make a move to the Call Center due to her outstanding track record as a Director in our transaction processing area. Within six months of moving into this role, the work teams under her direct supervision were successfully delivering on all core accountabilities such as service levels, quality and abandonment rates. Kelley excels at developing business leaders. She establishes clear expectations and success measurements, consistently communicates across all levels of an organization, and is able to maximize the performance of those around her, thus leading to outstanding business results."

Listed skills include Wealth Management.

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  Missouri State University

  Personnel Management