Kelley King Email & Phone Number

Pinellas Park, FL

Duluth, Georgia

• Retrieved user data licensing, performed month to month variance analysis, and provided standardization and proper categorization for billing.
• Automated billing data and reports, reducing Excel manipulation, compilation, and reporting from 90% to 10%.
• Reduced billing cycle by 15 business days.
• Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
• Developed daily and monthly production output plans to deliver on customer service and financial metrics.
• Identified revenue opportunities and worked with Customer Success and Executive teams on contract evaluations.

Duluth, Georgia

• Generated, analyzed, and maintained monthly and quarterly billing reports in excel for 5 companies under multiple lines of businesses.
• Reconciled revenue and expenses against balance sheet and income statement.
• Developed effective revenue recognition models, ensuring alignment with accounting standards and ASC 606 compliant.
• Reconciled monthly sales and use tax filings against vendor reports and general ledger accounts.
• Validated state sales and use tax filings, state registration requirements, resolution of filing errors, and performed tax audits.
• Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.

Greater Atlanta Area

• Conducted monthly account reconciliations to maintain financial integrity and prevent discrepancies.
• Prepared 35-40 client reconciliations monthly using many various Excel formulas (VLOOKUP's, pivot tables, etc.); posted to PeopleSoft.
• Built monthly forecasts and provided analysis of actuals vs. Forecast.
• Created and maintained detailed procedural documentation related to client billing.
• Served as main point of contact for clients regarding billing inquiries, addressing concerns promptly to maintain positive relationships.
• Maximized revenue through accurate and timely client billing.

West Georgia

• Managed QuickBooks billing for all services provided.
• Reconciled account balances, applied payments, monitored and researched open receivables.
• Contacted customers to close open receivables, develop payment plans and bring accounts current.
• Evaluated and negotiated contracts to procure favorable financial terms.
• Processed weekly payroll using ADP.
• Implemented employee time tracking, reducing weekly overtime resulting in a reduction of payroll expenses.

Greater Boston Area

• Successfully designed, developed, and implemented new accounting software, leading to improved data organization and accessibility for end users within the organization.
• Reconciled client accounts and fee set up structure in new billing system vs legacy billing system.
• Performed in-depth analysis daily to investigate & resolve functional and technical variance issues.
• Provided guidance to team as the Billing & Revenue SME on fee interpretation, setup, functionality, and display.
• Developed Standard Operating Procedures, provided training for newly defined roles.

Greater Boston Area

• Managed accuracy of $1B in annual revenue through analysis, accounting, accruals, and fee setup for all global locations.
• Successfully overhauled client billing setup practices and implemented SOP’s, controls, review requirements, tracking reports, and statistical management reporting
• Organized and led internal and external audits; performed quarterly billing audits which led to improved audit ratings
• Created billing data consolidation reports for all manual billing files
• First point of contact for any questions on fee contracts and/or billing data
• Defined functional requirements for new billing system; performed UAT

Greater Boston Area

• Efficiently managed daily billing operations of a 7-person team responsible for $900+ million in annual revenue.
• Enforced new policies and processes that resulted in a 55% reduction of aged receivables and reduced billing cycle by 5 business days.
• Reviewed contracts for accuracy before finalization, ensuring that all agreed-upon terms were documented correctly per customer negotiations.
• Established internal audit procedures to validate and improve accuracy of financial reporting, leading to improved audit ratings.
• Defined business and functional requirements for new billing system; performed user acceptance testing (UAT).
• Held status meetings; ensured team stayed on target for month-end close and deadlines were met.

Greater Boston Area

• Produced bills, revenue accounting, accruals and allocations for clients of highest complexity levels
• Processed all foreign currency bills, accruals, intercompany revenue allocations, and reporting
• Became thoroughly experienced in various fee schedule terms, system limitations and offline workarounds to appease clients & accurately capture revenue (VLOOKUPS, IF/THEN’s, pivot tables)
• Developed excellent professional relationships with team members, Relationship Managers, and Client Service; became first point of contact for team and all departments
• Ran bi-weekly new business meetings with Client Management
• Forecast and accrued all new business

Greater Boston Area

• Processed billing, performed quality checks, revenue analysis, variance analysis and booked revenue to General Ledger in Oracle
• Month-end analysis of client revenue and trends, prepared spreadsheets, and all associated journal entries
• Ran accruals, adjusted per analysis, and booked accrual journal entries to Oracle General Ledger
• Entered banking tickets and journal entries into Oracle’s General Ledger; performed end of day bank reconciliation.