Kelli Cochrane Email & Phone Number

Plummer, Id, Us

Virtual

I assist people experiencing new or chronic symptoms that impact their ability to live life the way they used to or want to. I help you identify goals and create a realistic, feasible action plan to have the quality of life you want. I will provide support and accountability as you do things like lose weight or change your activity level, and create balance in your life that makes sense for you.

-Assist grant proposals by providing clinical insight and knowledge of client needs-Assist charge capture training, identifying downstream impacts to reporting and supply chain -Current State Assessment tool development, including methodology, event planning, and staffing -Facilitate multi-disciplinary meetings with client to create patient experience narratives for high volume/high risk areas-Clinical Site Lead for site testing, including staffing, hardware/interface needs, event planning -Coordinate with client site coordinators and subject matter experts to schedule clinical adoption activities-Report clinical adoption outcomes-Act as liaison between Navy site coordinators and project directors -Assist with gap analysis/discovery activities in inpatient/ambulatory care areas-Support build activities through data gathering/current state clarifications-Lead team of clinical subject matter experts/technical specialists conducting current state assessments, risk analysis, coordinating staffing, tracking budget and project plan dependencies-Develop adoption readiness action plans, recommendations to sr. leadership to implement governance, training, process redesign and communication activities -Plan/implement site assessment events, assisting to coordinating schedules, travel, staffing, data capture, conducting Command Briefs, writing formal contractual reports-Provide clinical Go-Live support, assist with process adoption/end-user functional use-Assist with Report implementation- data validation, set up, use of reports for adoption tracking, business operations, process improvement-Assist client with troubleshooting Population Health Management, Public Health, Mass Vaccination and Nurse Run clinics-Assist with process redesign for ambulatory, acute care and HIM/Revenue Cycle areas to assist client with implementing best practice enterprise level standard workflows, increasing patient safety, decreasing waste and improving outcomes

-Engaged organization leadership in the necessity and adaptation of solutions to automate business operations.-Conducted post Go-Live risk audit as clinical Subject Matter Expert (SME), reporting critical patient safety concerns to CMIO and recommending immediate remediation steps.-Collaborated with IT SME to develop and provide Cloverleaf Level One training with vendor specific requirements for integration with a practice management system. -SME for Health Information Exchange data warehouse vendor in trouble-shooting report writing for PQRS, MU, AHRQ, HEDIS and internal quality initiatives.

Applied expertise in clinical care, business analysis and change management to benefit the clients of multi-disciplinary healthcare organizations. Developed innovative solutions to meet reporting compliance, quality initiatives and strategic planning for data management in healthcare organizations. ▪ Sustained and prioritized multiple operation-critical projects and their respective timelines, budgets and resources, simultaneously.▪ Identified and developed new service line offering, improving patient safety and transition of care across continuum of health services. ▪ Used firm's project management methodologies including, but not limited to, CAM (Clinical Adoption Methodology) and SCORE (benefits realization) throughout project work▪ Performed root cause analysis, allowing for practice management optimization, resulting in the achievement of performance goals. This included end-user adoption, charge submission, AR days, End of month close activities and financial reporting ability.▪ Focus on clinical process redesign and change management relating to EMR/PM implementation activities, including every step of the implementation process from vendor selection to build and readiness activities, and delivery of training to a successful Go-Live. Additional duties included planning current and future state migration, completion of project plan execution, as well as post Go-Live Optimization and sustainability and data governance.▪ Participated in pre-sale activities as SME with sales team, assisting with RFP’s, presentations, interviews.▪ Identified and presented charge capture needs for critical access hospital, clinic professional and facility billing in multi-state organization▪ Developed and presented plan to reduce care delays related to change in assigned Primary Care for Medicaid recipients across state lines▪ Performed root cause analysis for HIM in shared chart environment for 70+ multi-specialty clinics, created plan to standardize document management

Yakima, Washington

-Designed/implemented EMR/EPM training programs, employing ICD 9/CPT/CDM, meaningful use, claims processes, and JCAHO expertise, reducing overtime and identifying areas requiring patient care/satisfaction improvement. -Enabled meaningful use reporting guidelines/minimum charting requirements for consistent JCAHO utilization. -Project managed conversion of Cornerstone Medical Clinic to an outpatient department for Yakima Valley Memorial Hospital (now Memorial Cornerstone Medicine) as one of three point people facilitating all aspects of the merger. -Identified requirements for billing as hospital department, designed fee tickets, workflows, documentation tools, training staff, and communicated changes to billing departments.-Ensured staff certifications/health requirements were met/coordinated various HR activities.-Integrated supply ordering with central supply department, demonstrating benefits of digital ordering system.-Assumed roles on multiple project implementation teams in primary care and specialty clinics, including forms, template, immunization/procedures, billing, patient demographics, and regulatory compliance committees. -Became a “superuser” for eClinicalWorks, setting up and implementing a referral tracking system for the enterprise-Collaborated with the MP,PLLC operations managers, eCW implementation team, and medical director to implement eClinicalWorks -Led medical record management and diagnostic imaging workflow efforts to establish standardized procedures throughout the organization.-Designed more efficient workflows for PCP clinic, lab, and radiology department and referrals to specialty clinics, enabling Radiology to meet needs of clinics, ordering providers, and patients with reduced workforce

Pacific Northwest

Assumed project and case management role in identifying and implementing Quality Improvement Activities (QIAs) for an assisted living facility’s health services network; project examples include fall tracking/reduction and nutrition tracking tool development. Developed corrective action plans for implementation by the Department of Health Services (DHS). Cultivated network of senior care professionals in numerous locations, providing innovative initiatives for meeting regulatory agency corrective action requirements.-Ensured regulatory compliance through extensive training of building level RNs, LPNs, and executive directors, demonstrating methods of not accepting status quo and thinking innovatively to reveal unique solutions that enable residents to remain in the buildings longer; resulted in increased occupancy and NOI (net operating income).-Received all-expense-paid trip to a National Nurse's Conference for attaining quality assurance improvement goals in all assigned buildings.-Provided total quality management, devising and implementing standardized clinical services workflows and getting three assisted living facilities out of stop placement; resulted in all living communities reopening to new residents, improved care through staff education, and ease in finding information for improving patient care quality.

Pacific Northwest

Project managed the construction and establishment of a new assisted living community, managing the operations of the facility post-completion. Oversaw all quality assurance efforts for clinical services within assisted living and memory care departments. Devised a more effective auditing system that improved and sustained medication management safety protocol. Identified the need for and developed a new workflow and training programs to improve the resident care experienceEnabled the organization to avoid stop placement with only a week of notice by implementing an innovative plan of correction that substantially improved safety and quality of care, garnering praise from the same state investigators who delivered the stop placement warning six months after implementation

Yakima, Washington Area

Directed all RN activities within a 100-bed, long-term-care facility, managing the care of up to 50 patients daily. Identified the need for and implemented enhanced wound care documentation and treatment protocol. Supervised the clinical development of student nurses amid their first academic quarters and semesters.

Yakima, Washington Area

Staff RN in LDRP, Occupational Health (managed school nurse contract for 2 school districts), Childbirth Education coordinator, float to Med/Surg, Psych, Peds and NICU.

Sunnyside, Wa

Staff RN/Charge Nurse in Med/Surg, LDRP. Floated to ER and ICU.

Bsn, Nursing

Adn, Nursing

Activities and Societies: Department ambassador to student council, Phi Theta Kappa honors