The Operations Coordinator is responsible for managing and maintaining transaction database, financial management, and liaison with corporate HR, IT and Accounting to ensure compliance with established corporate guidelines and consistency with company policies. The Operations Coordinator also participates in national and local initiatives and projects.

• Serve as the Broker Assistant for Broker of Record – Logan Waller• Manage all real estate transactions from listing of property through close of transaction• Negotiate transactions on behalf of the Broker as needed• Point of contact for buyer and sellers during the contract to close process• Assist in the financial underwriting process when a property is listed by firm• Create the Offering Memorandum to market listed properties• Work directly with the Business Development Officers on their sales goals• Responsible for the creation and implementation of office processes and procedures for the Transaction Manager and Financial Analyst roles

• Trainer for the classroom onboarding of new leasing representatives nationwide • Implemented and trained agents on new leasing processes and procedures• Resource for continuing education to leasing agents as Boxer system changes/enhancements are implemented• Created, updated and maintained training material for Leasing Department• Lead training and development projects and track via Boxer case management engine• Identified training needs and acted as the continued development and training resource for leasing agents nationwide• Collaborated with Regional Leasing Managers on information distribution to leasing representatives

• Dual role of Regional Leasing Coordinator and Leasing Representative from November 2014 to April 2016• Achieved leasing over 90,000 RSF between new lease and renewals• Responsible for the review and tracking of all lease documents submitted for review and execution• Submit broker commission disbursements and rent roll corrections for processing• Monitor tenant improvement requests to ensure accuracy of scope of work and related costs; submit for funding• Work directly with construction manager to ensure timely delivery of TI projects and punch list items• Responsible for completion of salary allocations for leasing representatives• Work beyond the scope of the work day when needed to accomplish tasks and goals

• Responsible for the leasing and marketing activities for a 780-bed private residence hall• Collaborate with other office personnel in the recruitment/staffing and training of personnel in order to attract, engage, develop and retain a diverse and knowledgeable staff• Train and manage a leasing team to implement Campus Apartments leasing procedures and marketing to target market audience • Coaching the staff in order to obtain results established in marketing plan and leasing productivity • Respond to inquiries in a timely manner to applicants, employees, and direct reports• Responsible for the scheduling of summer camps and organizations coming in and out through summer months• Act as a primary contact for marketing tasks and communication• Analyze reports as well as prepare monthly reports with appropriate recommendations• Collaborate and coordinate annual activities/events with managers and directors

• Manage day-to-day operations for a 308-bed student housing community near the University of Texas at Arlington.• Responsible for all phases of the operation of the property including leasing, administration, and maintenance.

• Work with prospective residents with their apartment needs by touring, marketing, and assisting in the application process.• Assist the Property Manager with resident concerns, leasing goals, and delinquency collections.