Kellie Duncan Email and Phone Number
Kellie Duncan work email
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Kellie Duncan personal email
Respected and dedicated professional with over 15 years of Customer Service experience primarily in the Healthcare industry. Consistently receive outstanding feedback for going above and beyond and exceeding expectations. Highly skilled in relationship-building with customers and across organizations and teams; exceptional written and verbal communication skills. Currently pursuing a Bachelor of Science in Accounting with a minor in Finance.
Gordon J. Maier & Company, Llp
View- Website:
- gjmllp.com
- Employees:
- 17
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Staff AccountantGordon J. Maier & Company, Llp Dec 2022 - PresentRacine, Wisconsin, United States
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Customer Service Representative IiPfizer Mar 2017 - Dec 2022Lake Forest, Illinois• Efficiently reviews and releases daily controlled substance orders for shipment• Effectively communicates with Customer service, Sales Team, Logistics Centers and Controlled Substance Monitoring Team to move urgent orders through the system• Consistently demonstrates accuracy, integrity and quality of work• Thoroughly trains colleagues on controlled substance, dispute/returns, and product expediting processes• Implemented Job Aids to assist customer service representatives for successful customer call interactions• Resolves inventory and expiration date issues on orders and deliveries• Reviews and releases McKesson orders with a follow up weekly report -
Sales Processing SpecialistPfizer Mar 2016 - Mar 2017Lake Forest, IllinoisReview and process chargebacks sales lines for large Wholesaler. Communicate with Trading Partner to ensure future errors regarding pricing, contract and products are corrected. Submit requests to internal departments to verify customer eligibility. Work hand in hand with contract analysts to determine correct product and pricing for Trading Partner to submit Responsible for maintaining group mailbox for mass email requests.
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Mms Customer Care AdministratorPfizer Jun 2011 - Mar 2016Pleasant Prairie, WisconsinFocus on serialized devices, contracts and billing. Review contract details and determine next steps as submitted by contract analyst. Created and maintained serial number lists to assist customers in verifying device inventory Responsible for specific states; working hand in hand with sales reps in each assigned territory.
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Senior Customer Care AdministratorPfizer Nov 2010 - Jun 2011Pleasant Prairie, WisconsinAnswered 80-100 inbound calls per shift in Call Center setting. Placed customer orders, answered billing questions, checked product availability and other requests. Responsible for successfully maintaining internal queues in SAP to ensure held orders are released in a timely manner. Promoted to MMS Specialty Device Division within 1 year of hire.
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Online Peer TutorSouthern New Hampshire University Feb 2021 - Apr 2022Manchester, New Hampshire, United StatesMentored students, mainly accounting, providing support with course content, study skills, time management, and resources. -
Administrative Assistant (Part-Time)Sunset Ridge Memorial Park Apr 2013 - May 2017Kenosha, WisconsinAnswer inbound calls; transferring and taking messages as needed. File all customer files and paperwork. Assist on-duty Family Service Counselor with property look-up and research and other tasks as needed. Greet families either walk-in, scheduled appointment or Memorial Service. Take payments by phone or walk-in.
Kellie Duncan Skills
Kellie Duncan Education Details
Frequently Asked Questions about Kellie Duncan
What company does Kellie Duncan work for?
Kellie Duncan works for Gordon J. Maier & Company, Llp
What is Kellie Duncan's role at the current company?
Kellie Duncan's current role is Staff Accountant at Gordon J. Maier & Company, LLP.
What is Kellie Duncan's email address?
Kellie Duncan's email address is ke****@****zer.com
What schools did Kellie Duncan attend?
Kellie Duncan attended Southern New Hampshire University.
What skills is Kellie Duncan known for?
Kellie Duncan has skills like Customer Service, Data Entry, Clerical Skills, Communication, Microsoft Office, Work Under Minimal Supervision, Client Relations, Sap Products, High Level Of Accuracy, Accountability.
Who are Kellie Duncan's colleagues?
Kellie Duncan's colleagues are Michael Slye, Cpa Abv, Ramas Pliura, Mayank Kumar, Snizhana Bykova, Priscilla Idoko, Michael R. Arndorfer, Cpa Cgma, Barbara Pippenger.
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Kellie Duncan
Decreasing Operating Costs By Implementing New, Creative Methods To Make Production More Efficient.Corpus Christi, Tx2gmail.com, cctexas.com -
Kellie Duncan Matthaidess
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