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Kellie Kesner Email & Phone Number

VP, Customer Operations & Consumer Experience | Transformation & Operations Management Executive | M&A Integration Leader | Drive $100MM Revenue Growth at KIND
Location: Bentonville, Arkansas, United States 4 work roles 1 school
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Current company
KIND
Role
VP, Customer Operations & Consumer Experience | Transformation & Operations Management Executive | M&A Integration Leader | Drive $100MM Revenue Growth
Location
Bentonville, Arkansas, United States
Company size
677 employees

Who is Kellie Kesner? Overview

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Kellie Kesner is listed as VP, Customer Operations & Consumer Experience | Transformation & Operations Management Executive | M&A Integration Leader | Drive $100MM Revenue Growth at KIND, a company with 677 employees, based in Bentonville, Arkansas, United States. AeroLeads shows a matched LinkedIn profile for Kellie Kesner.

Kellie Kesner previously worked as Vice President, Customer Operations & Transportation at Kind and Senior Director, Customer Supply Chain, Walmart/Club at Danone. Kellie Kesner holds Ba, Journalism, Public Relations from University Of Arkansas.

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KIND

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Profile bio

About Kellie Kesner

I’m a Business Strategy & Transformation Leader with 20 years of experience leading multi-million-dollar programs and initiatives for Fortune 500 companies. Across my career in CPG, Food & Beverage, and more, I’ve secured $100MM in revenue growth. I have a proven track record of optimizing operational efficiency and driving business success. At the same time, I pride myself on being an empathic, servant leader who is committed to others’ growth, and my ‘KINDOS’ Award in 2022 supports this effort. It’s given annually to KIND leaders who embody the signature leadership style of being Hungry + Kind, which means being committed to transparency, transformation, hitting goals, and caring for and developing others at the same time.As the VP for Customer Operations, Collaboration and Consumer Experience at KIND, I’ve built a team from the ground up post-acquisition by Mars, leading M&A integration. I help C-level executives hit big revenue and cost control targets through strategic, continuous improvement and by developing high-performance, committed teams. I’m known for: • Developing a comprehensive growth strategy in partnership with fellow executives.• Evaluating the overall business portfolio & M&A plan to drive strategic vision.• Identifying and executing important capital projects and strategic partnership opportunities.• Analyzing competitive dynamics, market share changes, and keeping abreast of macroeconomicfactors in order to take strategic risks.• Facilitating key strategic initiatives by identifying and executing capital projects.• Ensuring departmental/unit strategic planning projects reflect organizational.Strengths: Business Strategy | Change Leadership | Cost Control | Customer Experience | CPG/Food & Beverage Industry | Financial Impact | Leadership Development | M&A | Operations Management | Process Improvement | Project Management | Strategic Partnerships | Supply Chain | Team Leadership | Transportation Roles Fulfilled: VP, SVP, EVP, Chief Strategy Officer (CSO)

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KIND
Kind
VP, Customer Operations & Consumer Experience | Transformation & Operations Management Executive | M&A Integration Leader | Drive $100MM Revenue Growth
new york, united states
Website
kindsnacks.com
Employees
677
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4 roles · 35 years

Kellie Kesner work experience

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Vice President, Customer Operations & Transportation

Current
Kind

New York, New York, United States

  • Recruited prior to Mars acquisition to build a best-in-class customer service organization for this high-growth company. Manage 8-figure P&L for transportation budget (added 2022) and 10 figures in indirect revenue..
  • Improved customer cost to serve by over 7 figures and increased execution of retailer and sales strategies.
  • Reduced manual touchpoints in order processing from ~100% to a streamlined 10% by implementing strategic system enhancements.
  • Outsourced customer experience team and maintained KPIs – reducing costs and upholding customer relationship.
  • During COVID, retained service numbers higher than peers; recognized as best-in-class by customers.
  • One of three selected for Executive Leadership DEI Team; member of Women’s Leadership Team.
Dec 2019 - Present

Senior Director, Customer Supply Chain, Walmart/Club

Danone

Bentonville, AR

  • Selected to lead a 9-person customer-facing team in Supply Chain management. Oversaw the 9-figure Gross Revenue Walmart & Club businesses, including service management, value creation, transformation, and revenue.
  • Secured over 8 figures in revenue generation and operations productivity projects.
  • Developed and implemented Strategic Growth Plans aligned with customer and internal strategies to support sustainable growth.
  • Implemented large, complex tech and other projects to drive improvement and sustainability, including: SAP Conversions, Org Designs, Network Optimization, Supply Chain Efficiency programs, Customer System Changes (EDI.
  • Mentored and coached staff to help them develop professionally and move into leadership roles.
Oct 2006 - Dec 2019

Supply Chain Manager

Hj Heinz
  • Selected to optimize end-to-end supply chain processes for Walmart & Sam’s (9-figure Gross Revenue) to ensure efficiency, cost-effectiveness, and on-time product delivery. Led a team of 9 and collaborated with.
  • Delivered over 8 figures in revenue generation and operational efficiency programs, primarily through promotional execution and implementation of Spoils ARP program.
  • Spearheaded key transformation projects including: Customer systems, Supply Chain Efficiency Program with ARP, Order & Inventory optimization projects, and Customer Data Management.
  • Significantly improved the Order to Cash process, including substantial reductions in Days to Pay, effective Deduction and Post Audit management, through effective financial management.
  • Negotiated and implemented vendor agreements, optimizing financial efficiency and fostering sustainable cost savings.
Sep 2000 - Oct 2006

Director Of Operations

J.B. Hunt Transport Services, Inc

Lowell, AR

Various roles in Payroll, Automotive (JIT) Operations, National Account Manager, and lastly, Director of Operations, NE Region.Managed 36 employees responsible for efficient load assignment and customer service for the NE Region.

1991 - Sep 2000
Team & coworkers

Colleagues at KIND

Other employees you can reach at kindsnacks.com. View company contacts for 677 employees →

AC Aaron Chung Aaron Chung Colleague at Kind Paramus, New Jersey, United States, United States View → AN Andrew Newman Andrew Newman Colleague at Kind Minneapolis, Minnesota, United States, United States View → BZ Benjamin Zerah Benjamin Zerah Colleague at Kind New York City Metropolitan Area, United States View → MM Martin Madrid Martin Madrid Colleague at Kind Minneapolis, Minnesota, United States, United States View → MG Michael Giuliano Michael Giuliano Colleague at Kind New York City Metropolitan Area, United States View → LS Lea Siemer Lea Siemer Colleague at Kind Hannover-Braunschweig-Göttingen-Wolfsburg Region, Germany View → BT Bawi Te Bawi Te Colleague at Kind Greensboro, North Carolina, United States, United States View → AK Amy Keech Amy Keech Colleague at Kind Chicago, Illinois, United States, United States View → DH David Hurtado David Hurtado Colleague at Kind Santiago Metropolitan Area, Chile View → AC Anthony Celentano Anthony Celentano Colleague at Kind New York, New York, United States, United States View →
1 education record

Kellie Kesner education

FAQ

Frequently asked questions about Kellie Kesner

Quick answers generated from the profile data available on this page.

What company does Kellie Kesner work for?

Kellie Kesner works for KIND.

What is Kellie Kesner's role at KIND?

Kellie Kesner is listed as VP, Customer Operations & Consumer Experience | Transformation & Operations Management Executive | M&A Integration Leader | Drive $100MM Revenue Growth at KIND.

Where is Kellie Kesner based?

Kellie Kesner is based in Bentonville, Arkansas, United States while working with KIND.

What companies has Kellie Kesner worked for?

Kellie Kesner has worked for Kind, Danone, Hj Heinz, and J.B. Hunt Transport Services, Inc.

Who are Kellie Kesner's colleagues at KIND?

Kellie Kesner's colleagues at KIND include Aaron Chung, Andrew Newman, Benjamin Zerah, Martin Madrid, and Michael Giuliano.

How can I contact Kellie Kesner?

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What schools did Kellie Kesner attend?

Kellie Kesner holds Ba, Journalism, Public Relations from University Of Arkansas.

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