Kellie King Email & Phone Number

-Perform duties to help members be financially sound. -Cross Sell (Credit Cards, Warranty) while meeting goals-Processing and preparing loan application-Provides guidance to teller line to meet their individual goals-Provide exceptional member experience with all members-Perform others duties as assigned by management-Perform teller responsibilities in accordance with the teller job description

Lawrenceville, Georgia, United States

-Accurately open accounts in accordance to operating controls, including legal, corporate and regulatory procedures to ensure the safety and security of customer assets -Demonstrates know and understanding of the new accounts system database to manage and maintain customer account information -Performs duties for entry/exit for safe deposits box customers, and opens & close safe boxes-Assists customers with telephone inquiries to provide solutions to their banking needs-Assists customers with routine account related requests; research and resolves account services inquiries/issues-Utilizes marketing techniques to build relationships by actively cross selling and marketing new & existing products and services to current & potential customers

Stone Mountain Ga

-Assist customers with various needs, such as opening new accounts like checking, auto, mortgage and investing.-Responsible for helping customer to met their financial goal-Focus on building lifelong relationships with customers and community-Resolves complaints from customers and employees-Provide a positive demeanor to motivate and inspire my team and help them to achieve their potential.

 Identify sales and referral opportunities to maintain and exceed sales goals Continue to observe, provide feedback, and motivate team members in order to manage a successful teller line Stage Coaching weekly by mentoring team members on procedures and policies Processes customer transactions efficiently while engaging in exceptional customer services Resolves difficult customer situations effectively to continue to maintain the clients’ loyalty Processes all transactions accurately and efficient Understanding the branch staffing needs while producing weekly schedules Develop an understanding of all Wells Fargo’s products, services, and operational procedures

 Maintained organization with documents, shipments, operations and staff Implemented suggestions towards sales and goals with staff Engaged in customer service with staff and customers Managed scheduling and payroll of employees at this location Provided and explained training courses for new recruits to maximize profitability Maintained store cleanliness to provide customers a safe clean environment

 Trained and directed qualified sales associates by providing direction and motivation Expanded sales through careful cash handling and monitoring sales, tasks, and inventory Managed weekly schedules, new hires, and up to 3 store locations Consulted and advised customers on a variety of products and services Utilized strong organization and managerial skills

Education record

Education record