Kellie Mcbride Email & Phone Number

Indianapolis, Indiana, United States

• Served as a consultant to healthcare service providers, adeptly managing a diverse client portfolio and overseeing project management initiatives. Provided expert guidance and support in third-party billing solutions.
• Attained exemplary levels of client satisfaction by delivering personalized, exceptional services and tailored solutions, collaboratively crafted with clients to ensure their needs were met effectively.
• Provided expert guidance and support to clients as a trusted business advisor, aiding in the resolution of complex challenges, optimizing operations to drive growth and success, and navigating Medicare and Medicaid.
• Implemented a novel client engagement initiative, employing tailored communication strategies to cultivate enhanced relationships with both prospective and current clients, resulting in a 95% client retention rate for.

Greenfield, Indiana, United States

• Elevated to this leadership role overseeing all fitness trainers and managing facility and equipment operations, while also collaborating with various hospital departments to spearhead different wellness initiatives.
• Directed and mentored a team of 35-45 staff members, comprising of personal trainers, exercise specialists, and group fitness instructors, fostering a culture of collaboration and excellence in the workplace.
• Enhanced the employee onboarding experience by redesigning training programs and introducing professional development opportunities, fostering a skilled and motivated staff while promoting continuous growth and.
• Took charge as the key user of Technogym backend software, leveraging data analysis to generate reports and extract insights, aiding in staffing, scheduling, equipment maintenance, and program optimization decisions.
• Partnered with the hospital’s marketing team to craft and implement a thorough digital and social media marketing strategy, leading to a 20% boost in client engagement and expanded outreach endeavors.
• Collaborated with physicians and operational teams to establish a comprehensive employee wellness program for over 1.5K hospital staff, integrating wellness initiatives, participation incentives, preventative physical.