Kellie Wall Email & Phone Number

Calgary, Canada Area

Recruiting Jr Servers, training,and maintaining the high level of service they are to give to the residents. Over seeing the housekeeping staff and over night porters. Assess and manage resident issues and concerns. Sensitive issues dealt with through family members.Tours and sales to maintain a full community.

Calgary, Canada Area

currently working as a cleaner in a school, they are amazing, kind and supportive. My manager is one of a kind. not like working for my past company

Wal-Mart Canada

Dealing with customer and associate safety within the store and perimeter.Contacting a WCB speacialist for staff accidents,which included inputting all important information online. Buidling files,keeping up to date with information on the staff member and keeping the WCB specialist informed of all new information.This would also include dealing with a specialty company for customer injury's and possible claims.Lead of the health and safety team.Weekly safety documentation completed.Over all safety of the store,which also included completeing safety inspections the the Calgary fire deptartment and other various company's.Daily checks of all product in the store. No expired product. Weekly,monthly and quarterly audits and follow up on any issues or concerns. Action plans put in place for repeat exceptions and followed up with management to be sure completed.

Calgary, Canada Area

I was a an assistant manager at Silvera For Senoirs for the past 5 years Evening supervisor prior to the promotion for 2 years..I managed 20 plus staff.Payroll,scheduling,New hires and training.Performance mangement,corrective actions,terminations.Coaching,mentoring and leading. 267 residents that resided in the building. Dealing with very sensative issues such as memory and mental health issues.Agression, both verbal and physical.Speaking with family about concerns or issues.Placement of residents in need of housing. Administration duities.Filing,faxing,emails.documentation of sensative issues.Answering call at in a fast peaced organization.The lodge held 267 residents.

3 Day Course- A Core Tool Kit For Managers And Supervisors

A core tool Kit For Managers and Supervisors.

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