Kellie Whitaker Email & Phone Number

Cincinnati, Ohio, United States

Covington, Kentucky, United States

Supervised administrative support staff and interns to coordinate front end revenue cycle management and collections of services rendered. Facilitated and drove performance improvement processes related to Outpatient Services billing, reporting, tracking, and coordination in collaboration with the Director of Outpatient Services Department. Established and.

Covington, Kentucky

Provided excellent customer service to all clients and families in need of behavioral health and addiction treatment support. Managed all client documentation and process client referrals for the outpatient services department. Responded to all client questions and concerns regarding services offered and provided. Verified insurance coverage for requested.

Cincinnati, Ohio

• Provided administrative support to directors and client engagement teams.
• Assisted in the planning and coordination of events and programs.
• Composed and formatted documents such as financial statements, presentations, proposals and other client deliverables.
• Processed and e-filed tax returns for individuals and companies.
• Inputted and maintained client data into various platforms such as XCM Solutions, Practice Management and Prosystem.
• Responsible for the… Show more

Cincinnati, Ohio

• International Patient Program
• Experienced in working with a diverse population of patients, families and employees.
• Provided support for both domestic and international patients seeking treatment.
• Initiated and maintained relationships with outside departments and vendors, serving as the department liaison for procuring office machinery, supplies and furniture.
• Provided administrative support through scheduling calendars and expense management; processed and tracked… Show more International Patient Program
• Provided administrative support through scheduling calendars and expense management; processed and tracked check requests, invoice management and expense reports.

Cincinnati, Ohio

• Family Resource Center, Family Relations Department
• Assisted in the planning, implementation, and coordination of events and programs for patients and families.
• Provided support, personal assistance, problem solving and referral information to all parents, professionals, and hospital guests.
• Assisted in overall growth and success of the Family Resource Center.
• Worked cooperatively with other departments to fulfill families’ and patients’ requests.
• Assisted with… Show more Family Resource Center, Family Relations Department

Cincinnati, Ohio

• Guest Services, Family Relations Department
• Provided excellent customer service to all patients and staff.
• Arranged the accommodations for families of patients.
• Verified visitation rights for the safety of patients and their families.
• Provided information, referral, and support services for families at the hospital.
• Worked closely with a team to provide services.

• Processed all sales and business transactions in a professional and timely manner.
• Delivered excellent customer service to all customers as well as employees and ensured a positive work environment.
• Maintained the integrity of the Copy and Print Department while driving sales.
• Increased knowledge and skills through self-motivation, formal education, and in-house training.
• Provided support to co-workers by interaction and working well in a team environment.