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Kellie Williams Email & Phone Number

Customer Operations Specialist at Benefitfocus
Location: Baton Rouge, Louisiana, United States 5 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Customer Operations Specialist
Location
Baton Rouge, Louisiana, United States
Company size

Who is Kellie Williams? Overview

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Quick answer

Kellie Williams is listed as Customer Operations Specialist at Benefitfocus, a company with 5593 employees, based in Baton Rouge, Louisiana, United States. AeroLeads shows a matched LinkedIn profile for Kellie Williams.

Kellie Williams previously worked as Customer Service Associate at Voya Financial and Front End Supervisor at Albertsons Companies.

Company email context

Email format at Benefitfocus

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Benefitfocus

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Profile bio

About Kellie Williams

Hello and welcome to my LinkedIn profile! My name is Kellie Williams, and I am a skilled leader with effective management expertise. I am passionate about driving success and achieving results.In my current role, I proactively contribute to Client Success Team collaboration sessions and create case studies, artifacts, and tools to support continuous learning and knowledge sharing. I am highly skilled in communicating consistently and proactively with customers to address their needs, anticipate potential concerns, and ensure a great customer experience.I have demonstrated expertise in leveraging customer data to provide clear, informative, and relevant information to drive improvements and resolve complex problems. I am adept at delivering exceptional services to both existing and new customers to maximize revenue and retention of relationships. I have also led and built teams to achieve shared visions and goals.With remarkable acumen, I oversee multiple tasks, prioritize effectively, and work well in fast-paced environments. I thrive under pressure and am committed to meeting tight deadlines while maintaining a high level of quality.Overall, I am a dedicated and results-driven professional with a strong work ethic and a passion for driving success. If you are seeking a dynamic and highly effective leader to join your team, I would be delighted to explore opportunities further. Thank you for considering my profile!Best Regards,Kellie Williams

Current workplace

Kellie Williams's current company

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Benefitfocus
Benefitfocus
Customer Operations Specialist
Woodbridge, VA, US
Website
Employees
5593
AeroLeads page
5 roles

Kellie Williams work experience

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Customer Operations Specialist

Woodbridge, VA, US

Customer Service Associate

Current

Execute multiple tasks/navigate salesforce and multiple systems simultaneously to service the customer’s account or troubleshoot their questions and issues.Respond to inbound calls timely & efficiently and greet customers with energy and enthusiasm to maintain service standards.Support customers with request ranging from loan request, loan payments, plan.

Sep 2022 - Present

Front End Supervisor

North Providence, Rhode Island, United States

Rendered exceptional customer services while addressing customers' concerns and inquiries by communicating clearly and concisely with clients.Answered customer concerns with friendly and knowledgeable services and remedied issues promptly & effectively.Mentored employees and trained on methods of handling various aspects of sales, complicated issues, and.

Aug 2020 - Sep 2022

Ad Coordinator

Woonsocket, Rhode Island, United States

Enabled customers to feel welcomed & important and appreciated by answering questions about products sold throughout the store.Maintained precise knowledge of store promotions and highlighted sales to customers while staying up-to-date with the latest sales, discounts, and promotions offered by the store.

Sep 2017 - Aug 2020

Customer Service Representative

Providence, Rhode Island, United States

Leveraged sound sales expertise to promote products and capitalize on up-selling opportunities.Managed over 100 calls per shift by signing up new customers, retrieving customer data, and presenting relevant product information & services.Achieved highest satisfaction ratings through proactive one-call customer issues and resolving issues & concerns promptly.

Sep 2012 - Sep 2017
Team & coworkers

Colleagues at Benefitfocus

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FAQ

Frequently asked questions about Kellie Williams

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What company does Kellie Williams work for?

Kellie Williams works for Benefitfocus.

What is Kellie Williams's role at Benefitfocus?

Kellie Williams is listed as Customer Operations Specialist at Benefitfocus.

Where is Kellie Williams based?

Kellie Williams is based in Baton Rouge, Louisiana, United States while working with Benefitfocus.

What companies has Kellie Williams worked for?

Kellie Williams has worked for Benefitfocus, Voya Financial, Albertsons Companies, Ocean State Job Lot, and Aaa Northeast.

Who are Kellie Williams's colleagues at Benefitfocus?

Kellie Williams's colleagues at Benefitfocus include Patricia Mcevoy, David Martin, Jimmy Kirtland, Michelle Yaeger, and Sharon Little.

How can I contact Kellie Williams?

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