Kellie Wilson Email and Phone Number

Agile Delivery: -Support PO’s in ensuring forward guidance accuracy, prioritising and planning 3+ Sprints ahead-Management of off-shore 3rd party delivery resources-Monitoring E2E systems dependency tracking between Squads / Teams and co-ordinating Sprint effort to remove impact on overall delivery-Identification of risks and associated impacts, course correcting where possible or escalating -Fostering the right environment for Squads and Teams to succeed, promoting self-organisation and maintaining a culture of continual learning and transparency-Squad health monitoring and Agile maturity; highlighting areas where Squads may be struggling to adopt Agile practicesCMO Leadership:-Augmenting traditional Change Management delivery to fit with and enhance Agile technology delivery and deployments-Supporting Business Change Leads in developing the case for change, implementing change management strategy based on analysis of change impacts and aligning with business process and operations-Coaching the business on mobilising and engaging with those impacted by the change, managing resistance, delivering comms and engagement plans-Coordination of business activities and engagement across Sponsorship, Communication, UAT, Training and Support-Training needs analysis, documentation uplift and training deliveryPMO Leadership:-Planning and process management, providing visibility of CBS delivery progress through real-time dashboards and visuals-Tight governance around change controls and risk and issues management across CBS initiatives-Financial controls, budget and capital approval tracking -Squad health reporting to SLT relating to velocity, burndowns and cycle times

- Leadership of Change Management Office, developing change management strategy based on situational awareness of the change and the users being impacted.- Own and maintain change management approach and methodology for the people side of change as a result of tech led projects following either an Agile or Waterfall approach.- Engage with appointed Change Leads from within the business to define change intervention scope and work with them to carry out impact and stakeholder assessments and communications plan and approach. - Manage a team of Change Analysts, Trainers, Documentation Specialists.

- Stakeholder management, supporting the business through the system implementation and addressing business issues and concerns- Coordination and management of successful UAT cycles during multiple releases, working with key super users to create and develop test scripts aligned to each release- Workshop facilitation around requirements gathering and working with Business Analysts and Solutions Managers to create use cases and acceptance criteria- Scrum Master responsibilities for Business Process project stream of the project to ensure alignment between technology and business needs- Design and delivery of end-user Salesforce/Apttus CPQ training across the NL business, incorporating full end user documentation and support materials, comprehensive onsite and online training and extensive Hypercare support

- Training delivery of core Sales systems to international Sales and Sales Support teams- Documentation creation and maintenance- Process improvements to support user adoption

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