Kellie Young's Location
Delaware, Ohio, United States, United States
Kellie Young's Contact Details
Kellie Young work email
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Kellie Young personal email
n/a
About Kellie Young
Kellie Young is a Senior Consultant at CGI. She possess expertise in pharmacy benefit management, manage client relationships, hipaa, presentations, public speaking and 30 more skills.
Kellie Young's Current Company Details
Kellie Young Work Experience Details
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Senior ConsultantCgiDelaware, Oh, Us
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Senior ConsultantDaugherty Business Solutions Jan 2022 - PresentUnited States -
Senior Project ManagerFiserv Oct 2018 - Jan 2022Dublin, OhioManaged multiple implementations of various Fintech products for some of the largest financial institutions in the United States. Worked on multiple bank acquisitions to ensure data was migrated successfully with no customer impact. Acted as a subject matter expert in all e-payment products and services.• Developed a streamlined process to implement Zelle and other payment products which reduced cycle time by 30%• Provided feedback to internal stakeholders to improve the product offerings based on client feedback• Worked with internal teams to assist in creation of a new data gathering process to streamline and reduce potential errors in the requirements gathering process• Implemented new processes to engage and schedule custom work with engineering teams to reduce delays in delivery • Created training for client customer service teams on new products being implemented • Received multiple accolades from both external clients and internal teams regarding my efficiency and knowledge in a variety of product and service offerings -
Project ManagerGeoamps Apr 2017 - Sep 2018o Oversaw all new implementations and support projects and acted as a point of escalation for any client issueso Forecasted, planned, and prioritized all development work across eight engineering teams in the United State and Indiao Hired, trained, and mentored and new project managers, business analysts, and support staffo Ran weekly company engagement meetings to ensure alignment across all teams o Submitted RFPs, ran sales demos, and wrote SOWso Worked with clients to develop project plan and timelines to stay on budget and in scope -
Operations ManagerGeoamps Apr 2015 - Mar 2017• Managed the day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within estimated parameters• Proactively communicated client/release status, issues and risks to clients and management • Established clear ownership for project tasks, ensure that team members have the tools needed to provide timely feedback to clients• Developed, maintained, and managed release schedules for all operational clients• Managed resource planning and organizational capacity planning for operational clients• Supported better management reporting, information flow and management, business process and organizational planning• Played a significant role in planning short- and long-term initiatives toward operational excellence• Hired, trained, and developed staff members• Wrote all standard operating procedures • Conducted client trainings and meetings
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Sr. Business AnalystGeoamps Sep 2013 - Mar 2015• Gathered requirements and implemented new land management software on several multi-million dollar projects.• Created high level and complex business process flow charts and traceability matrices• Demo software to potential clients for the sales department• Created wireframes, detailed use cases, user stories, and data mapping• Provided training to all new business analysts and product support representatives• Train administrative users and end users on how to use application• Gathered requirements and designed the user interface for a ticketing system to be implemented for one of the largest utility companies in the U.S.• Complete regression testing of test and production instances when new releases are completed• Log and track defects that are discovered either internally or by the client• Created a geoAMPS certification program that will be sold to existing clients• Provide suggestions to the CEO on ways to improve the overall application
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Senior Client RepresentativeExpress Scripts Nov 2008 - Sep 2013• Piloted a new department to manage all employer sponsored Medicare Part D plans• Developed department processes and procedures and assisted with writing all standard operating procedures• Identified and corrected various compliance issues • Trained and developed new representatives as the department expanded• Audited various processes and identified gaps in productivity and worked with various departments to close these gaps• Managed 12 client accounts and ensured all needs were met including, but not limited to: enrollment issues, member complaints, claims processing/rejections, and billing inquiries• Ensured all clients followed Medicare compliance laws and reviewed compliance issues with the clients and internal partners -
Sales ManagerLifestyle Family Fitness Jun 2007 - Jun 2008• Managed a team of seven sales associates and indirectly supervised 20 employees• Succeeded in hitting or exceeding the sites sales goals every month• Hired, trained, and coached all sales representatives -
Adjunct InstructorHocking College Sep 2006 - Mar 2007• Taught various classes including: Sales, Human Resources, Principles and Practices of Business I and II• Created fun and educational hands on activities to engage students and allow them to apply business theory to real life situations• Mentored the students working for the college radio station and assisted with selling ads to help fund the station
Kellie Young Skills
Pharmacy Benefit Management
Manage Client Relationships
Hipaa
Presentations
Public Speaking
Report Writing
Business Analysis
Data Analysis
Creative Problem Solving
Microsoft Office
Microsoft Excel
Powerpoint
Training
Process Improvement
Access
Account Management
Analysis
Healthcare
Insurance
Human Resources
Leadership
Management
Sales
Sales Management
Market Research
Team Leadership
Salesforce.com
Teamwork
Time Management
Team Building
Customer Service
Strategic Planning
Cross Functional Team Leadership
Crm
Problem Solving
Kellie Young Education Details
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Leadership And Strategic Management And International Business
Frequently Asked Questions about Kellie Young
What company does Kellie Young work for?
Kellie Young works for Cgi
What is Kellie Young's role at the current company?
Kellie Young's current role is Senior Consultant.
What is Kellie Young's email address?
Kellie Young's email address is ke****@****erv.com
What schools did Kellie Young attend?
Kellie Young attended Ohio University.
What skills is Kellie Young known for?
Kellie Young has skills like Pharmacy Benefit Management, Manage Client Relationships, Hipaa, Presentations, Public Speaking, Report Writing, Business Analysis, Data Analysis, Creative Problem Solving, Microsoft Office, Microsoft Excel, Powerpoint.
Who are Kellie Young's colleagues?
Kellie Young's colleagues are Steve Stamp, Prabhakaran Chelladurai, Truptesh Shah, Mba, Pmi-Acp, Csm, Safe 6 Agilist, Safe Rte, Benjamin Marcelo, Nikki Chartrand, Kai K., Ben Bagby, Mba, Pmp.
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Kellie Young
Huntsville-Decatur-Albertville Area3colsa.com, parsons.com, esterline.com3 +187057XXXXX
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