Kellie Tyler Email & Phone Number

Dallas, Texas, United States

Providing uncomplicated app-based inventory solutions enables modern retailers to count when and how they want.Gain control over completing annual financial counts and get immediate inventory visibility when you need it. We make things simple by configuring to each organization's count strategy and leverage what's already in-store, your people and any device-----Managed various international accounts -Prospected and targeted outreach to MidMarket/Luxury accounts through… Show more Providing uncomplicated app-based inventory solutions enables modern retailers to count when and how they want.Gain control over completing annual financial counts and get immediate inventory visibility when you need it. We make things simple by configuring to each organization's count strategy and leverage what's already in-store, your people and any device-----Managed various international accounts -Prospected and targeted outreach to MidMarket/Luxury accounts through multi-channel outreach with personalized messaging to Inventory leaders, C-suite Retail leaders, Operations, and financial leaders-Attended client meetings to establish relationships with existing and potential clients- Produced content for sharing purposes on social media and through outreach.-Created email campaigns that resulted in booked meetings-Helped with streamlining how the SDR team operates to increase productivity and effectiveness- Utilized effective communication skills to overcome objections and gather information to help analyze and interpret customer needs- Act as liaison between the Sales Director and prospects, ensuring that client goals, needs, and concerns were being addressed during qualification calls Show less

London, England, United Kingdom

Avantra is the industry-leading AIOps platform for SAP automation operations: helping companies transform into a self-healing enterprises. Over 20 years monitoring and automating SAP landscapes.-----Manage 80-100 accounts (15-25 prospects per account, East Coast)-Prospected and targeted outreach to Enterprise accounts through multi-channel outreach with personalized messaging to SAP Basis leaders, C-suite Information, Operations, and financial leaders-Attended client… Show more Avantra is the industry-leading AIOps platform for SAP automation operations: helping companies transform into a self-healing enterprises. Over 20 years monitoring and automating SAP landscapes.-----Manage 80-100 accounts (15-25 prospects per account, East Coast)-Prospected and targeted outreach to Enterprise accounts through multi-channel outreach with personalized messaging to SAP Basis leaders, C-suite Information, Operations, and financial leaders-Attended client meetings, trade shows, and industry association meetings to promote business while establishing relationships with existing and potential clients- Utilized effective communication skills to overcome objections and gather information to help analyze and interpret customer needs- Acted as liaison between the Sales Director and prospects, ensuring that client goals, needs, and concerns were being addressed during qualification calls Show less

Nashville, Tennessee, United States

Simplr® (an Asurion company) offers companies a human-first, machine-enabled customer experience solution that meets the demands of the NOW Customer across all digital channels. ------Managed 40 accounts at a time (5-10 prospects per account, international)-Developed and maintained expertise in our solution offerings to better understand customer needs while utilizing knowledge to ensure what was presented was valuable to the targeted prospect-Acted as a subject matter expert… Show more Simplr® (an Asurion company) offers companies a human-first, machine-enabled customer experience solution that meets the demands of the NOW Customer across all digital channels. ------Managed 40 accounts at a time (5-10 prospects per account, international)-Developed and maintained expertise in our solution offerings to better understand customer needs while utilizing knowledge to ensure what was presented was valuable to the targeted prospect-Acted as a subject matter expert during the prospecting phase, educating the customer on the features and capabilities of the product before scheduling a deep dive-Achieved 10+ qualified opportunities (over $35k ARR) which provided Simplr the means to invest in a Chatbot designed to grow the business-Brought in a top brand as one of the 1st hybrid bot partners for Simplr, resulting in a win against a big competitor making me 1 of the 3 BDRs out of a team of 20 (at the time) to have a closed won deal for the company, with the fastest close (4 months) rate-Prospected E-Commerce and Retail brands through multi-channel outreach Show less

Auburn, Alabama, United States

Dillard's, Inc. ranks among the nation's largest fashion apparel and home furnishings retailers with annual revenues exceeding $6.1 billion. -----Had top Sale Value, lowest return rate, and was named the 2nd top seller in store, being the 1st top seller in my department by raising the targeted amount in presales resulting in having the highest department sales average for the quarter- Overcame objections with successful product demonstrations and persuasive communication skills to… Show more Dillard's, Inc. ranks among the nation's largest fashion apparel and home furnishings retailers with annual revenues exceeding $6.1 billion. -----Had top Sale Value, lowest return rate, and was named the 2nd top seller in store, being the 1st top seller in my department by raising the targeted amount in presales resulting in having the highest department sales average for the quarter- Overcame objections with successful product demonstrations and persuasive communication skills to exceed sales objectives to capture new leads and customers-Exceeded quotas frequently with continuous product pushes and attention to customer needs- Delivered consistent 5-star service helping to drive customer loyalty and trust- Provided a White-Glove customer experience throughout the sales process by providing expert advice, asking personal questions, and suggesting products and styles-Proactively resolved customer issues, de-escalated situations, and acknowledged customer concerns while delivering a thoughtful resolution Show less

Alabama, United States

increased fan base by 46% on social media platform, Facebook for client, created website for client, handled booking inquiries and schedule setting for shows

Oneonta, Alabama, United States

-Handled client questions, concerns, and expectations while actively preserving the client relationship through active listening and social intelligence-Delivered superior customer service by explaining insurance products, suggesting policy updates, and guiding the sales process to address customer needs and make knowledgeable recommendations-Guided unsatisfied clients through policy lapses and unplanned policy changes while using the de-escalation method to address their concerns and… Show more -Handled client questions, concerns, and expectations while actively preserving the client relationship through active listening and social intelligence-Delivered superior customer service by explaining insurance products, suggesting policy updates, and guiding the sales process to address customer needs and make knowledgeable recommendations-Guided unsatisfied clients through policy lapses and unplanned policy changes while using the de-escalation method to address their concerns and develop a solution-Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person to be insured, and to discuss any existing coverage that may be updated- Explain the features, advantages, and disadvantages, of various policies to promote the sale of insurance plans.-Managed website and social media presence to track leads and engage with customers Show less

Anniston, Alabama, United States

created social media content, wrote press releases, planned and reviewed interview talk tracks

Dallas, Texas, United States

Oversaw a team of 8. Managed a list of media outlets and journalist. Created press releases, oversaw content production and interviewed new hires to join the PR team.

Marietta, Georgia

D-League Men's Basketball Team

Oxford, Alabama

-Exceeded quotas frequently with continuous product pushes and attention to customer needs increasing daily sales by 15% for the location on days worked while also maintaining a consistent average of 25% over targeted selling goal, staying within the top 3 sellers for store location-Observe store metrics and record daily progress in Blue Day, perform opening and closing procedures, and provide guidance for the sales team.-Trained sales team on strategies to manage value messages… Show more -Exceeded quotas frequently with continuous product pushes and attention to customer needs increasing daily sales by 15% for the location on days worked while also maintaining a consistent average of 25% over targeted selling goal, staying within the top 3 sellers for store location-Observe store metrics and record daily progress in Blue Day, perform opening and closing procedures, and provide guidance for the sales team.-Trained sales team on strategies to manage value messages, structure opportunities and achieve deal closures.-Created a customer-centered shopping environment, promoting top-quality customer service standards and timely resolution of complaints in a fast-paced, service-oriented retail setting-Mentored and empowered employees to develop and maintain a friendly demeanor throughout customer interactions, provide consistent top-notch service, and uphold company values to exceed expectations-Addressed escalated customer service issues and worked directly with customers to aid and restore satisfaction back to their customer experience Show less

Jacksonville, Alabama, United States

-Used business training and product knowledge to solve customer requests through one-on-one consultations,walk-ins, and tradeshows-Guided customers through the product application process ensuring they understood the product and how it is used while building a positive connection-Executed great listening skills, product demonstrations, and persuasive skills to drive sales and repeat customers

Bachelor Of Arts - Ba, Communications, Public Relations, Alumni

Activities and Societies: Delta Zeta, Zeta Phi Eta, PRSSA,PRSA, JSU Football Ambassador Minor: Sports Management & Marketing Member.

Economics

Attended Summer Classes in Economics to advance knowledge