Content & Community Manager
Orem, Utah
Recrited bloggers for guest posts, influencers, and off-site campaigns in order to create content that was pertinent to Blendtec’s readers, create exposure for bloggers to our online audience, and create mutually beneficial, long-term partnerships.Organized and oversaw sponsorships at conferences and other events.Oversaw placement and content creation of nearly 800 posts on Blendtec’s blog.Managed editorial calendar for Blendtec’s blog.Collaborated with content agency to create on- and off-site content.Implemented best SEO practices across the site through keyword research and creating content based around that research, creating proper redirects, updating URL structure, metadata, and page titles.Managed product listings and content; including SEO value of content.Worked with the Product Development team to gather information about each product, such as the specs, details for what is included in each package and the different features and benefits each blender model provided. Worked with the Creative Department to gather renderings and/or take photos of each individual product, and get each rendering/photo sized and edited for web use. Responded to questions and comments from customers through the blog and website by providing them with the correct information that were looking for or sending them to customer service for more serious issues – such as broken machines. Used best practices to respond to questions on retailer’s sites - from customers who purchased our product through them - by acknowledging the issue, taking responsibility, offering help, and reassuring other customers.