Kelli Mahoney Email & Phone Number

Los Angeles Metropolitan Area

► Masterminded highly successful digital strategies for various social media platforms to attract 90% increase in customer engagement.► Consulted with client on business issues and developed innovative, high-impact proposals to improve client acquisition and retention.► Utilized Google Analytics to monitor websites and other digital content and recommended strategies and updated channels to improve performance.► Defined visual and functional requirements using wireframes, mockups… Show more ► Masterminded highly successful digital strategies for various social media platforms to attract 90% increase in customer engagement.► Consulted with client on business issues and developed innovative, high-impact proposals to improve client acquisition and retention.► Utilized Google Analytics to monitor websites and other digital content and recommended strategies and updated channels to improve performance.► Defined visual and functional requirements using wireframes, mockups site maps, and prototypes to establish user interface and interaction flow for proposed website design.► Consulted with clients on business issues and developed innovative proposals.► Studied demographic data to determine optimal targets, competitor offerings, and tactics for persuasion. Show less

Los Angeles, California, United States

Santa Monica, California

► Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces for new virtual event platform.► Devised site maps and mockups for event-based designs based on proven methodologies and end-user feedback.► Worked closely with UX and product teams to define visual and functional requirements for landing pages, registration websites, and mobile applications.► Used wireframes, mock-ups and prototypes to… Show more ► Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces for new virtual event platform.► Devised site maps and mockups for event-based designs based on proven methodologies and end-user feedback.► Worked closely with UX and product teams to define visual and functional requirements for landing pages, registration websites, and mobile applications.► Used wireframes, mock-ups and prototypes to establish UI design and architecture for Cvent and Salesforce to benefit external users as well as improve reporting used in strategic decision-making.► Collaborated with teammates to deliver valuable features meeting business and customer needs. Increased engagement with applications from 7% to 70%.► Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments to ensure clean user experience before opening sites to extended group of users.► Managed reporting and documentation for post-campaign analysis with high-quality, efficient approach.► Tested functionality, performed debugging and carried out modifications to conduct quality checks.Checked processes and assessed communications within CRM systems for efficiency.►Created proofs of concept for innovative new solutions.► Redesigned project management plan to enhance accountability and efficiency.► Collaborated across multi-disciplinary teams using Agile development frameworks.► Partnered with marketing and sales teams to incorporate app components likely to increase fundraising and revenue production.► Resolved Cvent and mobile app defects by reviewing bug reports and tracking repeatable malfunctions within software titles. Then creating project plan to resolve the malfunctions and deficiencies in the products.► Designed and developed forward-thinking systems that meet user needs and improve productivity. Show less

Los Angeles, California, United States

► Served as strategic partner with CEO, identifying bottlenecks and streamlining business operations.► Managed team of 30 medical writers, marketing professionals, and app creators to create online content for medical board test preparation course, social media, and website.► Standardized benchmarks and goals for all content creators, and ensuring content met those benchmarks.► Created improvement plans for staff that were not meeting expectations with measurable goals and regular… Show more ► Served as strategic partner with CEO, identifying bottlenecks and streamlining business operations.► Managed team of 30 medical writers, marketing professionals, and app creators to create online content for medical board test preparation course, social media, and website.► Standardized benchmarks and goals for all content creators, and ensuring content met those benchmarks.► Created improvement plans for staff that were not meeting expectations with measurable goals and regular assessments.► Revamped methods for improving content to publishing procedures that decreased publishing time by 30% and increased content production by 12% month over month. Show less

Greater Los Angeles Area

► Transformed fundraising efforts via reimagining of event, marketing, and fundraising campaign strategy—increasing fundraising by 20% in 3 months.► Planned and executed fundraising events—including sourcing proper audiences, talent management, marketing, and post-event evaluation.► Sourced and implemented new CRM, plus created data governance policies for the organization.► Developed relationships with sponsor organizations for continued financial support of school efforts… Show more ► Transformed fundraising efforts via reimagining of event, marketing, and fundraising campaign strategy—increasing fundraising by 20% in 3 months.► Planned and executed fundraising events—including sourcing proper audiences, talent management, marketing, and post-event evaluation.► Sourced and implemented new CRM, plus created data governance policies for the organization.► Developed relationships with sponsor organizations for continued financial support of school efforts throughout the year. Show less

Los Angeles, Ca

► Improved organizational fundraising by collaborating with marketing, fundraising and political departments. Efforts surpassed annual goal 10-15% year over year.►Collaborated within fundraising and executive teams to brainstorm business development strategies and identify stakeholder product needs and preferences.►Strengthened organizational branding initiatives by coordinating marketing strategies to optimize outreach.►Mentored and supervised diverse workforce, managing… Show more ► Improved organizational fundraising by collaborating with marketing, fundraising and political departments. Efforts surpassed annual goal 10-15% year over year.►Collaborated within fundraising and executive teams to brainstorm business development strategies and identify stakeholder product needs and preferences.►Strengthened organizational branding initiatives by coordinating marketing strategies to optimize outreach.►Mentored and supervised diverse workforce, managing scheduling, supervision and performance management. Improved retention by 80% with nationally recognized onboarding and retention programming.►Communicated with product managers and UX designers to translate fundraising and political objectives into polished user interfaces.►Conducted live user testing of Salesforce components and functionality to evaluate effectiveness of designs and enhancements.►Devised site maps and mockups for designs based on proven methodologies and end-user feedback. ►Recommended design changes and iterative updates to Salesforce Engineer.►Worked closely with UX and product teams to define visual and functional requirements to improve fundraising and marketing reporting, as well as overall event management. Show less

►Independently determined and created online content geared toward Christian teen audience.►Utilized expert level understanding of SEO and online content management to ensure high ranking on Google and other search engines.► Analyzed all content via Google analytics so that I consistently ranked in top 3 results on Google for over 80% of content. ►Marketed content on numerous media platforms such as Facebook, Twitter, Instagram, Tumblr, and more.

Phoenix, Az

►Recruited and sourced key talent.►Managed event logistics and execution for 6-8 events each week.►Represented organization at local conference and events.►Liaison between store/venue and corporate headquarters to ensure regulatory compliance.►Oversaw scheduling system to ensure proper operation of retail store and event venue.

►Wrote creative copy for auto-attendant and message-on-hold advertising►Coordinated office operations including scheduling talent, maintaining client records, and managing human resources tasks such as payroll, compliance, and training.►Maintained positive client relationships and coordinated services for several accounts.►Handled client billing.

Naperville, Il

►Recruited talented and passionate youth workers for 900-member youth group at mega church in suburban Illinois.►Planned and executed events and retreats for youth group.►Developed vendor relationships with venues and service providers to enhance contract negotiations and event execution.►Ensured safety of students attending events.►Created and maintained student database.►Supervised senior high ministry budget.►Liaised with senior church leadership regarding ministry… Show more ►Recruited talented and passionate youth workers for 900-member youth group at mega church in suburban Illinois.►Planned and executed events and retreats for youth group.►Developed vendor relationships with venues and service providers to enhance contract negotiations and event execution.►Ensured safety of students attending events.►Created and maintained student database.►Supervised senior high ministry budget.►Liaised with senior church leadership regarding ministry operations.►Counseled and guided students and youth group leadership. Show less

Wheaton, Il

►Supervised and counseled clients sentenced to Detention or Probation.►Liaised with detention center, probation officers, judges and attorneys to ensure compliance with county, state, and federal statutes.►Collective bargaining representative to ensure workers’ needs were met and managerial compliance with contractual obligations.►Partnered with key stakeholders on a city, county, and state level to facilitate an understanding of key statutory changes that affected organizational… Show more ►Supervised and counseled clients sentenced to Detention or Probation.►Liaised with detention center, probation officers, judges and attorneys to ensure compliance with county, state, and federal statutes.►Collective bargaining representative to ensure workers’ needs were met and managerial compliance with contractual obligations.►Partnered with key stakeholders on a city, county, and state level to facilitate an understanding of key statutory changes that affected organizational operations and intake rules.►Investigated client backgrounds and histories to make appropriate sentencing recommendations to the court.►Represented Probation services at job fairs and recruitment events. Show less

Mpa, Public Administration

Bachelor Of Science (B.S.), Psychology And Criminal Justice

Activities and Societies: Pi Beta Phi sorority, Academics Advisory Committee, student training