Volunteer Program Coordinator
CurrentManaged and coordinated statewide ~ 5,000 member volunteer programs including newsletter development, website content, committee liaison, leadership training, reporting, event planning, and campaign management.• Implemented interactive, activity-based leadership training program for annual conference by collaborating with stakeholders and volunteer leaders to develop scope, timeline, and resources.• Coordinated with IT to develop membership data reports, providing local units with tracking information necessary to improve membership enrollment.• Developed excel-based tracking tool, improving efficiency in tracking committee members’ engagement and activities.• Coordinated annual review of Leader Central Website, providing relevant, user-friendly, and up-to-date content for rollout in spring 2014. Devised timeline and collaborated with Communications team, confirming all website content was updated and accurate. Performed monthly reviews, troubleshot problems, and resolved issues related to content. Tracked and reviewed website usage statistics, determining viability of online resources.• Spearheaded development of annual Planner and Volunteer Handbook, streamlining content to one document while ensuring user-friendly layout. Established schedule by coordinating with cross-functional teams to avoid risk of schedule “creep”.• Developed Ambassador Program to restart inactive local units by soliciting and recruiting volunteers, developing easy-to-follow training program, and providing recruitment materials. Increased number of active volunteers by 15% Created annual review to measure progress and ensure viability of program•Facilitated and coordinated annual fall Leader Survey, analyzing and utilizing results to improve and streamline training programs and materials.