Developed and implemented new strategies to generate more awareness about services offered for current and potential members on a national level.Created a systematic approach to build and maintain new account relationships while managing leads and ensuring high level of professionalism in follow-up communications.Built strong relationships with key referral sources.Facilitated recovery webinars on a variety of topics with guest panelists.Innovated new ways to engage members into a deeper commitment to recovery through Twelve Step workshops, videos, spiritual tools, and community building.Created new ways to communicate more effectively with group representatives for virtual and in-person meetings.Utilized high level of problem solving skills and team work to generate solutions for large and small challenges throughout the organization.Built a team of volunteers and facilitated retreats for members in various areas around the U.S. to support members with their spirituality and Twelve Step recovery.

Planned and executed major community events to support the mission and vision of the Bishop.Tripled sponsorships in three months through networking and fundraising.Built an advisory team in order to gain support of key leaders in the community.Created all promotional and social media material for new public event.Facilitated presentations in large and small groups in person and via Zoom to gain support and build awareness about program with key community leaders.Gained support of local businesses and non profit organizations through relationship cultivation.

• Worked with clergy, religious and lay leadership within the Catholic Church, as well as leadership in other Catholic institutions, organizations and agencies before, during and after travel experience. • Provided world class customer service for individual and groups of clients before, during, and after international and domestic travel. - Utilized creativity to develop and implement marketing strategies for organization.• Created proposals and negotiated service agreements for clients.• Facilitated meetings for large and small groups in order to communicate the mission of the company and generate sales.• Trained a team of international travel representatives.• Led several dozen groups on international trips while utilizing strong interpersonal, problem solving and conflict resolution skills. • Provided top quality customer service and utilized strong problem solving skills in various tense and culturally challenging situations.• Created and edited major newsletter/magazine for company.

• Tripled donations in three years. • Recruited and maintained relationships with dozens of volunteers.• In-depth knowledge of Catholic social teaching and its practical application in local and national levels.• Built all communication and generated awareness from the ground up including social media, videos, newsletters, open houses, community events, etc• Built a culture of trust with clients and the community in order to make a greater impact.• Created and coordinated all fundraisers for the organization to build awareness and support.• Improved community and donor relations to elected officials, pastors from various faith backgrounds, service and civic groups, grocery stores, as well as donors.

• Worked together with schools, teachers, community, volunteers and parents to communicate and expand the mission of programs. • Utilized Public Speaking & Facilitation Skills • Directed multiple successful fundraising efforts for multiple youth programs• Recruited and coordinated over 200 volunteers and over 500 teens over a five year period. • Developed and facilitated workshops for teens, parents and volunteers for audiences ranging in size from 10 - 500 people.• Managed a team of 4 employees, while coordinating various youth and volunteers.

• Created and managed multiple fundraisers for college student programs, trips, etc• Provided mentorship for dozens of students which included: job coaching, skills inventory, resume writing, interviewing skills, and job placement. • Developed, organized, and presented hundreds of seminars to various audiences which included subjects such as: self-esteem, goal setting, attitude development, leadership topics, faith related subjects, and various social responsibility topics.• Created and developed programs which tripled membership within the organization within a five year period.• Interviewed, selected, trained, and supervised approximately seventy college students over a five year period for various leadership roles.• Developed and coordinated dozens of successful fundraisers for non-profit organizations