Patient Access Specialist
Current- Manage scheduling, referrals, and prior authorizations for a multi-location health system with over 50 providers, ensuring timely patient access to care. - Collaborate with insurance companies to streamline the prior authorization process and minimize treatment delays. - Navigate the Epic EHR and ancillary platforms efficiently to enhance workflow and ensure compliance. - Continuously improve existing systems to enhance patient experience and operational efficiency. - Provide compassionate support to patients over the phone, actively listening to their concerns throughout their healthcare journey.
Oct 2024 - Present
