Kelli Stewart Email and Phone Number
Kelli Stewart work email
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Kelli Stewart personal email
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Kelli Stewart is a Developer at DataServ at DataServ. She possess expertise in security, customer service, troubleshooting, management, microsoft office and 43 more skills. She is proficient in Spanish. Colleagues describe her as "Kelli is an outstanding technical leader who is in the top 1% of customer service professionals I have worked with in my career. She simply does exceptional work with a smile. I have worked with and managed very large customer service teams all over the world (including NSA, ManTech and Lockheed in England, State of Michigan Government). She truly balances the many competing aspects of customer service better than most staff with much longer work histories or years of experience. I have worked with Kelli on many large projects and technical issues. She always does a great job at implementing plans and resolving issues that may arise. Kelli Stewart is a wonderful person and a true joy to work with. As the others who have recommend her point out, she has a great attitude, is kind, fun, hard-working and passionate about getting the best results. She cares and takes the time to get projects done completed right - on time and within budget. She is also very smart, witty and funny. She can think on her feet. She connects with people and has the unique positive relationship factor that we are all looking for. Everyone I work with loves Kelli. I strongly recommend Kelli Stewart, and hope she stays with Security Mentor for many years. I am SO GLAD she is on our team. " and "In the short time I have worked with Kelli it has been an honor. I have come to admire her drive and passion to grow and not let anything hold her back. I was lucky enough to have Kelli assigned to my team and her willingness to learn and grow gives credit to her character. She picks up information quickly and does not give up at any task she is given. Kelli is the type of asset a company could not go without. Not only is she willing to go the extra mile but she will do it with a smile and helping out anyone she can along the way."
Dataserv
View- Website:
- dataserv.com
- Employees:
- 90
-
Developer IiDataserv Sep 2021 - PresentUnited States
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Senior Technical Support SpecialistSecurity Mentor Jun 2015 - Sep 2021RemoteProvided second-level technical/customer support by using knowledge, research, judgment, troubleshooting, problem solving and discretion to answer customer's questions and solved issues related to Security Mentor's service. Consulted directly with Chief Information Security Officers and other organizational leaders to help them establish an effective plan to roll out Security Awareness Training to their end users. Performed Salesforce Administration tasks such as general user… Show more Provided second-level technical/customer support by using knowledge, research, judgment, troubleshooting, problem solving and discretion to answer customer's questions and solved issues related to Security Mentor's service. Consulted directly with Chief Information Security Officers and other organizational leaders to help them establish an effective plan to roll out Security Awareness Training to their end users. Performed Salesforce Administration tasks such as general user management, creating/modifying profiles, managing user permissions/roles, creating custom objects, fields, page layouts, workflow rules, reports and dashboards. I also resolved any support requests from users.Interviewed, Trained, and Managed new hires to the Technical Support Team.Worked with Security Mentor engineers to develop testing plans of Security Mentor software and training releases Performed quality control and quality assurance testing and reporting of Security Mentor software and training releasesSimultaneously managed multiple time-sensitive projectsIdentified and analyzed trends to help drive business decisions relating to the customer experiencePrioritized customers' support requests based on service priority and judgmentTrained Security Mentor customers' administrators as necessary on usage of management interface.Recommend changes to Security Mentor application based on interactions with customersPrepared weekly and monthly reports for executive management Show less -
Tier 2 SupportJungo Jan 2014 - Jun 2015Greater San Diego AreaSolved user problems in real time, including software functionality problems and questions.Performed Salesforce Administration tasks such as general user management, creating/modifying profiles, managing user permissions/roles, creating custom objects, fields, page layouts, workflow rules, reports and dashboards. I also resolved any support requests from users.Provided remote information technology desktop support services. Maintained a high level of collaborative… Show more Solved user problems in real time, including software functionality problems and questions.Performed Salesforce Administration tasks such as general user management, creating/modifying profiles, managing user permissions/roles, creating custom objects, fields, page layouts, workflow rules, reports and dashboards. I also resolved any support requests from users.Provided remote information technology desktop support services. Maintained a high level of collaborative, organizational and planning skills. Managed VIP and Corporate Multi-User Accounts and built relationships with clients to create a positive "Customer Experience"Proactively made outgoing calls to current customers regarding their accounts to ensure 100% customer satisfaction.Demonstrated discretion and confidentiality handling of all business relations.Able to understand and communicate complex information in a clearly understood manner.Assessed user needs to provide appropriate support, configuration, and licensing. Provided basic and advanced training to both clients and employees. Tested and recommended resolutions to computing problems and applied troubleshooting methods. Maintained written documentation of services provided on a daily basis. Supported mobile device applications for the Salesforce Platform. Utilized standard desktop software and web-hosted applications. Provided baseline support for Salesforce Application Integration Show less -
Technical SupportWebsense Jun 2013 - Jan 2014Greater San Diego AreaResponded to customer cases assigned in line with Service Level Agreements.Solved user problems in real time, including software functionality problems and questions.Gathered logs, configuration details, and attempted to reproduce the reported issues.Provided hands-on and remote information technology desktop support services. Maintained a high level of collaborative, organizational and planning skills. Performed functions in the areas of configuration… Show more Responded to customer cases assigned in line with Service Level Agreements.Solved user problems in real time, including software functionality problems and questions.Gathered logs, configuration details, and attempted to reproduce the reported issues.Provided hands-on and remote information technology desktop support services. Maintained a high level of collaborative, organizational and planning skills. Performed functions in the areas of configuration, implementation and documentation on Windows operating systems as well as administration of client/server applications. Assessed user needs to provide appropriate technical support, within the department's scope of service. Tested and recommended resolutions to computing problems and applied troubleshooting methods. Maintained written documentation of services provided on a daily basis. Supported computer operating system builds and application installations, mobile device support, technical and security policy and procedure, networks, and databases. Utilized standard desktop software and web-hosted applications. Provided technical advice in the evaluation, purchase, upgrade, and maintenance of software and/or hardware resources. Show less -
Naf Atsugi Campus RepresentativeCentral Texas College- Pacific Far East Campus Jun 2012 - Feb 2013Naf Atsugi, JapanPrepared and conducted weekly base sponsored PowerPoint presentations to new families and service members checking into NAF Atsugi, JapanProvided registration services, information, answered questions and resolved issues for studentsLeveraged project management skills to ensure that projects were appropriately planned, resourced and executed to meet management schedules and timelinesProvided administrative support and oversight of all site related documentation… Show more Prepared and conducted weekly base sponsored PowerPoint presentations to new families and service members checking into NAF Atsugi, JapanProvided registration services, information, answered questions and resolved issues for studentsLeveraged project management skills to ensure that projects were appropriately planned, resourced and executed to meet management schedules and timelinesProvided administrative support and oversight of all site related documentation, including marketing materials, reports, correspondence, registration packets, attendance reports, class rosters, final class reports and financial reportsMonitored and managed compliance of site operations. Compliance requirements included both government contracts and CTC policies and proceduresMaintained inventory of materials, including books and related materialsMaintained financial accountability for materials sold to studentsUtilized good marketing and retention practices to increase site enrollment by more than 10% on average each termHelped management to increase new faculty in Atsugi by more than 300% by marketing and meeting with potential instructorsRecognized by management for consistently meeting goals and deadlines Show less
Kelli Stewart Skills
Kelli Stewart Education Details
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Cybersecurity -
Spanish -
Interior Architecture, Spanish -
Munford High SchoolGeneral
Frequently Asked Questions about Kelli Stewart
What company does Kelli Stewart work for?
Kelli Stewart works for Dataserv
What is Kelli Stewart's role at the current company?
Kelli Stewart's current role is Developer at DataServ.
What is Kelli Stewart's email address?
Kelli Stewart's email address is ks****@****tor.com
What schools did Kelli Stewart attend?
Kelli Stewart attended University Of Maryland University College, Universidad Nacional, The University Of Memphis, Munford High School.
What are some of Kelli Stewart's interests?
Kelli Stewart has interest in Kayaking, Children, Volunteering, Technology, Education, Baking, Reading, Running, Sports And Music, Animal Welfare.
What skills is Kelli Stewart known for?
Kelli Stewart has skills like Security, Customer Service, Troubleshooting, Management, Microsoft Office, Analysis, Leadership, Powerpoint, Research, Training, Marketing, Software Documentation.
Who are Kelli Stewart's colleagues?
Kelli Stewart's colleagues are Kemal Karabulut, Fernanda Carvalho, Ivars Wagner, Umie Yaa, Nelda True, Bibi Electrã³nico), Amy Cameron.
Not the Kelli Stewart you were looking for?
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Kelli Stewart
Non-Profit Sports-Based Youth Development Champion | Leadership Georgia 2023 #Bce | Community Foundation For Greater Atlanta Board Member | Sport For Good AtlantaAtlanta Metropolitan Area -
2gmail.com, parallon.com2 +161580XXXXX
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Kelli Stewart
Dallas-Fort Worth Metroplex3yahoo.com, yahoo.com, realpage.com3 +151299XXXXX
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1thepeacefund.org -
Kelli Stewart
New Orleans, La2yahoo.com, smith-nephew.com6 +122899XXXXX
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