Initiate contact with prospects and provide compassionate and world class service; create and pitch new sales presentations, analyze needs, present value-added solutions and recommendations, introduce options, and overcome objections to close sales. Establish, strengthen and maintain positive relationships with clients.• Recipient of the Family Service Counselor of the Year award (2014), ranked #1 for the highest year-over-year (YOY) net BV increase in production in Q1 2015 with… Show more Initiate contact with prospects and provide compassionate and world class service; create and pitch new sales presentations, analyze needs, present value-added solutions and recommendations, introduce options, and overcome objections to close sales. Establish, strengthen and maintain positive relationships with clients.• Recipient of the Family Service Counselor of the Year award (2014), ranked #1 for the highest year-over-year (YOY) net BV increase in production in Q1 2015 with $147,514 in new revenues, achieved 1st place for the highest JD Power scores in Q4 2015, and ranked #1 for large new sales in Q1 of 2015• Lead networking initiatives to maximize exposure of the company and build effective relationships; secures referrals, presents informational seminars, and spearhead strategies to drive positive growth Show less

Provided influential leadership, coaching, and mentorship to employees and facilitated training programs to maximize the potential of teams; fostered a positive work environment and effectively delegated daily assignments. Influence key process improvements throughout the facility and implemented internal systems.• Led community outreach services and led networking initiatives with various community agencies; established productive partnerships to reach women within the community and… Show more Provided influential leadership, coaching, and mentorship to employees and facilitated training programs to maximize the potential of teams; fostered a positive work environment and effectively delegated daily assignments. Influence key process improvements throughout the facility and implemented internal systems.• Led community outreach services and led networking initiatives with various community agencies; established productive partnerships to reach women within the community and improve healthcare• Directed the day-to-day operations of the clinic; managed and maintained budgets, oversaw team performance, ensured compliance with regulations, scheduled staff, and led administrative activities• Achieved the financial objectives by scheduling expenditures, analyzing variances, and initiating corrective actions; managed the financial tasks of the clinic, including payroll, collections and analysis Show less

Led the talent acquisition initiatives; screened, interviewed, and hired top talent and facilitated the new hire orientation process. Prepared, updated, and maintained confidential personnel files and assigned caregivers.• Designed, developed, and delivered effective training programs for caregivers on patient care tasks, procedures and guidelines and implemented and enforced regulations; maintained excellence in care• Managed the daily administrative and financial operations;… Show more Led the talent acquisition initiatives; screened, interviewed, and hired top talent and facilitated the new hire orientation process. Prepared, updated, and maintained confidential personnel files and assigned caregivers.• Designed, developed, and delivered effective training programs for caregivers on patient care tasks, procedures and guidelines and implemented and enforced regulations; maintained excellence in care• Managed the daily administrative and financial operations; prepared, calculated, and processed employee payroll, including timecards and commissions, produced reports, and maintained records Show less

Supervised, coached, mentored, and evaluated 25 employees and facilitated training programs to maximize the potential of teams; planned and coordinated workflow and delegated assignments. Created schedules for employees while maintaining budgetary compliance and achieving proper staffing levels. Exceeded set goals.• Managed the administrative and financial operations of the facility; led talent acquisition activities, managed and maintained budgets, controlled and contained costs, and… Show more Supervised, coached, mentored, and evaluated 25 employees and facilitated training programs to maximize the potential of teams; planned and coordinated workflow and delegated assignments. Created schedules for employees while maintaining budgetary compliance and achieving proper staffing levels. Exceeded set goals.• Managed the administrative and financial operations of the facility; led talent acquisition activities, managed and maintained budgets, controlled and contained costs, and updated confidential records• Instrumental in the development of new care plans for residents and modified existing plans as necessary; worked closely with nurses and physicians to formulate and execute effective treatments• Coordinated and led monthly in-service meetings and ensured employee certifications were up-to-date; implemented and strictly enforced regulations, mitigated direct risks, and ensured compliance Show less

Managed and maintained a caseload of 80+ clients and 70+ caregivers; conducted in-home visits on a bi-annual basis to monitor caregivers and uncover training and care needs. Lead the talent acquisition activities.• Implemented and strictly enforced policies, procedures, and regulations and monitored operations to ensure continual compliance; introduced guidelines to all new hires and mitigated regulatory risks