Kelly Klein Email & Phone Number

St. Louis, MO, US

Chicago, Illinois, US

As an Enterprise Sales Director at Sprout Social, I lead a team of talented account executives, driving business development strategies within the Public Sector and Higher Education segments. I am passionate about demonstrating how Sprout Social can transform social media interactions for these institutions, enhancing their outreach, engagement, and brand.

New York, NY, US

• Sales Management
• Grew sales 45% Y/Y through individual coaching on account strategy for eight account executives
• Expanded pipeline from $1.8M to $6M+ in 9 months via coaching on prospecting and providing how-to training on qualifying opportunities
• Mentored and coached several account executives to promotionsTeam Training and Coaching
• Transformed qualification framework from BANT to MEDDPIC which evolved the sales process and led the pilot
• Developed and delivered ongoing group and 1:1 training for entire sales org which resulted in close rate improving from 4.9% to 13% in less than 6 months

Town And Country, Missouri, US

• Sales Management
• Improved SaaS sales 37% Y/Y by prioritizing individualized coaching and strategy development
• Improved performance of all team members including already top performers to 160% +
• Restructured goals to monthly from quarterly resulting in a concentration on consistent pipeline growth and more accurate forecasting Strategic Profit Generation
• Built the sales engineering function and an executive sponsor model resulting in higher ACV and new logos
• Built the organization’s first outbound prospecting strategy for AE’s to target net new accounts resulting in each Account Executive self-sourcing 12 net new opportunities per month and reducing reliance on inbound.

St. Louis, Missouri, US

• Delivered a 9:1 return on marketing dollars while lowering marketing spend by analyzing lead acquisition strategy
• Consistently identified the best demographic for the best price
• Revamped marketing for clients which created a 15% jump in leads while reducing overall expense by 30%
• Managed four Account Executives and two Account Managers with an annual budget exceeding $9,000,000
• Secured over 75 new business accounts annually accounting for over 40% of the revenue
• Recruited and retained top Account Executives by sourcing talent and regularly building a candidate pipeline

St Louis, Missouri, US

• Team and Process Management
• Managed a team of twelve Account Executives and a book of business valued at upwards of $45M
• Selected by senior management to revitalize underperforming teams and grow revenue, including New Business, Key Account, Home Builders, Automotive and Digital Teams; trained and mentored new managers to take over the.
• Developed and managed double-digit growth goals for all products
• Established lead generation team to set appointments which doubled the number of new business calls made weekly and resulted in $750K gains in channel (after 20% decline in the prior year)
• Developed and executed the sales strategy for the expansion of Feast Magazine across the state of Missouri