• Welcoming guests on arrival with a friendly and warming attitude.• Taking reservations through the phone and through the company’s website.• Establishing communication between Front of House and Back of House.• Helping guests with their food, wine and cocktail orders, recommending specials and improving the restaurant’s sales.• Promptly answering enquiries and processing payments accurately.• Working as part of a team of 20 people with an ambition.

• Served customers maintaining excellent standards of customer service during busy periods.• Promptly took food and drinks orders and delivered food to the tables.• Ensured the bar area was stocked and well maintained, while being responsible for both dining rooms in the restaurant.• Plating desserts as well as preparing drinks for the tables I am looking after, requiring a high level of multi-tasking skills.• Processed cash and credit card payments using the tills.

• Welcoming guests into the buffet restaurant at very early hours in the morning with a warm smile and a welcoming attitude.• Resetting the buffet after breakfast and organizing the restaurant for lunch time. • Moving from the Lounge Bar to the Pool Bar mid-shift. • Making sure the gests by the pool were comfortable and ensuring at all times that everything they wish is served to them. • Creating cocktails for the Cocktail of the Month• Closing the bar and cashing up.