Business Development & Growth:Spearheaded business development efforts, identifying new market opportunities and expanding service offerings to include out-of-state events.Developed and implemented strategic plans to drive revenue growth and increase market share.Cultivated strong relationships with clients, resulting in repeat business and referrals.Conducted thorough market analysis to identify potential clients and industry trends.Led capture management processes, including proposal development, pricing strategies, and contract negotiations.Successfully secured high-value contracts, enhancing the company’s competitive position in the market. Operational Leadership & Logistics:Managed all aspects of business operations, including budgeting, scheduling, and vendor negotiations.Coordinated logistics for event setups, ensuring timely and efficient execution.Oversaw the design and creation of custom event decor, maintaining high standards of quality and creativity. Team Leadership & Collaboration:Led and mentored a team of event staff and vendors, fostering a collaborative and high-performing work environment.Work closely with co-founder to brainstorm and execute innovative event concepts and designs.Ensure all team members were aligned with client expectations and project timelines. Client Relations & Customer Service:Built and maintained strong client relationships, delivering personalized and memorable event experiences.Actively pursued new business opportunities through networking, marketing, and partnerships.Provided exceptional customer service, addressing client needs and resolving issues promptly.

• Senior leader on the Intelligence, Surveillance, and Reconnaissance (ISR) Group• Work collaboratively with executive leadership team, operations leaders, business developers, and capture and proposal managers• Monitor Group pipelines, submits and awards (totaling $33B)• Track opportunity data accuracy to ensure exceptions are resolved quickly and coordinate with the Group/business unit for their respective operations• Ensure all BD-related actions (Gate Reviews, etc.) are tracked and coordinated with appropriate owners for closure• Participate in working groups related to BD process and tools and related improvements• Serves as resource for internal and external customers and liaison between technical and non-technical staff.Designated Salesforce Super User: • Implement and maintain data in the CRM tool and encourage maximum use of the tool within operations, such as development of dashboards, views, reports, etc.• Ensure all reporting and dashboards in SalesForce display with data accurately and meet the end-users needs• Collect and review requests for reports and dashboards and ensure accuracy of implementation and report deliverables’ timelines• Test existing reports and use problem-solving skills to determine if data is accurate and that it is providing usable, actionable insights for the department and users needing it• Address user issues as they arise - communicate problems to the appropriate department and work with admins to resolve the issue as soon as possible and prevent the problem in the future• Perform monthly Audits as requested by SalesForce Manager• Work closely with other SF admins and the sales team, as well as assist the SF manager as needed• Troubleshoot and diagnose Salesforce errors, provide solutions/ workarounds to ensure reliability• Build reports and dashboards and maintain a solid information architecture and data hygiene• Support the development of additional Salesforce functionality to enhance business processes

•Acting POC of Legal Access Programs JMD JEFS Box file sharing site: maintain and create new folders and files as requested; receive, track, approve/decline, initiate access requests for all members, internal and external, of the agency, as well as third party contractors. Consult and guide users through technical issues.•Authorized Submitter for the OLAP component•Assist EOIR’s Office of Legal Access Programs with evaluating time sensitive requests.•Lead on Cognos Reports (generated from IMB Cognos Analytics system, soon transferring to Power BI): encrypts and deliver Cognos reports to non-government stakeholders in compliance with standard operating procedures via file share site.•Pro Bono List Administration team: Acting Editor of the List of Pro Bono Legal Service Providers; Capture and implement provider updates to the quarterly published list. Advise review team on recommended approvals and denials. Assisted with the development, deployment, and continued improvement of the Dynamics system. Maintaining Dynamics system data entry and corrections. Lead advisor on system technical issues. Standby for ad hoc requests and updates as needed on short turnaround. •Forensic Competency Evaluations (FCE) - Mental Competency program: Coordinate with Government Offices and contract companies, locally and remotely, to facilitate high-priority projects with short suspense; further assist by scheduling specialists in various regions of the country for urgent cognitive reviews.•Document workflow changes and provide process improvement recommendations to automate tasks, and increase collaboration.•Prepare operations and procedures manuals in order to assist management in operating more efficiently and effectively.•Liaise with a variety of Government staff, serving as a technical consult in regard to development and implementation of a technological solutions for ad hoc requests.•Assist in Recognition & Accreditation Program efforts by generating renewal notifications.

• Support client and internal teams with timely and accurate report submissions, including candidate, new hire, and separation tracking• Assist with member onboarding and transition, including managing, tracking, and maintaining proper client and clearance processes• Recommend effective operations consistent with policies and objectives• Identify, analyze, and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes, or workload distribution.• Track and maintain project data and applicable PII• Maintenance of organizational charts and contact lists• Maintenance and administration of project documentation and SharePoint site• Audit, reorganization, and consolidation of project data into cohesive source• Ongoing transfer and management of client data from SharePoint into manual spreadsheets • Development and implementation of procedural improvements• Process and track candidate clearance processes from the point of initiation through receipt of waiver and resume submissions to client • Track, audit, and approve Cintas Invoices for various components of the project to confirm charges and provide finance department approval to initiate payment processing• Ad hoc responsibilities and audits as necessary

- Serves as the main point of contact for all customer service needs and problems- Maintains control of and accounts for accrual fund accounts as well as club demonstration accounts for various regions of the country- Establish and maintain positive business partner relationships - Helps prepare, arrange, and maintain product demoing and sales increases- Interacts professionally with staff members, Costco Wholesale regional buyers, inventory control specialists, and vendor teams- Promotes and creates models of innovative ways to use products- Help arrange/setup product demos for customer sampling through Club Demonstrations Services system software- Observes consumer feedback, calculate lift reports(sales), compute average costs and estimate future spend- Complete daily reports, participate in conferences and advise instruction routinely - maintain office supply inventory and purchase supply orders as needed- Analyze and evaluate the effectiveness of practices to improve internal processes and procedures- Perform economic evaluations of current and projected program events- Research and advise leaders on the potential benefits of more efficient program operations - Create, upkeep, and manage various administrative records- Participate in the planning and executive on both technical and administrative matters- Create and upkeep company proceedures then utilize to train new employees

- Serves as a Child Program Assistant - Maintains control of and accounts for whereabouts and safety of children- Establish a program environment that promotes positive child interactions with other children, youth and adults. - Create classroom manual of proceedures that enabled company to receive state accredidation- Helps prepare, arrange, and maintain indoor and outdoor activities areas and materials to accommodate daily schedule- Interacts with children using approved child guidance and development techniques. - Interacts professionally with staff members, parents, and the command- Promotes and models safety, fitness, health and nutrition practices- Help arrange/serve appropriate snacks/meals during the day while practicing family style dinning using proper etiquette - Observes children for signs that may indicate illness, abuse or neglect- Complete daily reports, participate in conferences and training routinely

- Transferred to Marine Corps Base, Quantico VA. - Served as program assistant for 0-5 year olds. Also assisted with beginning school age and youth (teens). - Serves as a Child Program Assistant - Maintains control of and accounts for whereabouts and safety of children- Establish a program environment that promotes positive child interactions with other children, youth and adults. - Helps prepare, arrange, and maintain indoor and outdoor activities areas and materials to accommodate daily schedule- Interacts with children using approved child guidance and development techniques. - Interacts professionally with staff members, parents, and the command- Promotes and models safety, fitness, health and nutrition practices- Help arrange/serve appropriate snacks/meals during the day while practicing family style dinning using proper etiquette - Observes children for signs that may indicate illness, abuse or neglect- Complete daily reports, participate in conferences and training routinely- Flexible schedule travel to serve at whatever child care facility needed