My background includes experience in various positions within the insurance, sales, and medical industries.I am currently a Claims Adjuster at Sedgwick with the Amazon account. I settle auto liability claims. At American Family, I was in the Claims Call Center when it was still in a pilot and developmental phase. I also held a position in the Policy Sales and Service area where I was licensed to quote, sell and service auto policies to prospective and current customers. I spent several years in the Investigative Unit, managing casualty claims and medical bills. I was a Rental Representative resolving vehicle rental claims, a Property Claims Adjuster, and I am currently a Claims Customer Care Representative. Each of these positions has allowed me to build my Claims handling skills and establish relationships and strong rapport with co-workers, customers, and agents., I have enthusiastically demonstrated exceptional customer service in each position and possess strong communication, critical thinking, and decision-making skills. I have thorough knowledge of the insurance industry. I had a strong knowledge of the company’s Claims and Policy systems including Guidewire, CIM, Policy Viewer, ICS, ARMS, Xactimate, and Microsoft Office applications. You will also find that I am a detail oriented individual, great at information gathering, and can pivot quickly to manage critical priorities. I worked at Group Health Insurance for three years in the reception areas in mental health, general practice. Before leaving I was a physical therapist assistant. I was trained on the EPIC systems for scheduling and helping patients. As an assistant in physical therapy, I maintained the inventory, scheduled patients, prepared rooms and cleaned the rooms. I was also a realtor for four years with First Weber Group. I am open to a full-time or part-time position in the travel, events, or insurance industries. I am looking for a fully remote position where I can work anywhere in the US.
