Kelly Hicks

Kelly Hicks Email and Phone Number

Site Supervisor @ Ricoh USA, Inc.
exton, pennsylvania, united states
Kelly Hicks's Location
Dallas-Fort Worth Metroplex, United States
About Kelly Hicks

I am an experienced Operations Manager with a diverse background in managing various facets of operations, all within dynamic environments. I am currently spearheading daily operations at a prominent law firm, ensuring seamless functionality and serving as a pivotal point of contact for staff members. I am known for adeptly reporting and escalating facility-related issues while maintaining optimal profit margins and exceeding customer service expectations. I have shown proficiency in overseeing a spectrum of office services including copy, courier, managed print, supply management, hospitality, imaging, and mail services. I am able to diligently track spending flow, allocate funds for legal cases, and generate insightful monthly activity reports. Additionally, I possesses extensive experience in enhancing concert-goers' experiences as a VIP Services Coordinator for large event promoters and handling box office operations at a bustling music venue. I have proven ability to deliver exceptional service, resolve issues effectively, and ensure smooth event execution. Dynamic leadership skills I've also honed through roles in food and beverage management, merchandise sales, and museum operations make me eager to leverage this diverse skill set and drive operational excellence in any professional setting.

Kelly Hicks's Current Company Details
Ricoh USA, Inc.

Ricoh Usa, Inc.

View
Site Supervisor
exton, pennsylvania, united states
Website:
ricoh-usa.com
Employees:
15406
Kelly Hicks Work Experience Details
  • Ricoh Usa, Inc.
    Site Supervisor
    Ricoh Usa, Inc. Jul 2022 - Present
    Plano, Texas, United States
    I am accountable for the daily operations of a law firm and act as a go to person for the office staff for all functional tasks. I assist in maintaining acceptable profit levels and ensure that customer service level expectations are met. This includes being responsible for performing office services including, but not limited to: Copy services, Courier Services, Managed Print services, Supply Management, Hospitality, Imaging and Mail services. I have to keep accurate reports of my spending flow, how much funds were spent on legal cases, and create monthly look back reports of my activity.
  • Live Nation Entertainment
    Vip Services Coordinator
    Live Nation Entertainment Feb 2022 - Present
    I work in a contract by contract basis with tours supported by Live Nation. My role is to enhance a concert goers overall experience and making their nights even more memorable past the performance they will get to see. I assist concert attendees with their arrival packages and check-in, provide info about their additional activities and experiences they will get to take part in, and participate in problem resolution/ respond to any questions a visitor has.
  • The Factory In Deep Ellum
    Box Office Assistant
    The Factory In Deep Ellum Feb 2022 - Present
    Dallas, Texas, United States
    Working in the box office of a 4,3000 person downtown music venue is about being in the business of giving people the best night of their lives. I assist in selling tickets, resolving ticketing disputes/ malfunctions, carefully overlooking guestlist requests, handing out correct credentials for the night, managing the flow of eager concert-goers, and answering any questions along the way.
  • Lonestar Taps & Caps
    Bar Manager
    Lonestar Taps & Caps Apr 2019 - Dec 2022
    Plano, Texas, United States
    +Provided Friendly and Knowledgeable Craft Beer Experiences for Guests+ Hired, Trained, and Oversaw New Employee Success+Completed Tasks Assigned for Success Accurately and Efficiently+ Made Weekly Schedules Ensuring All Shifts were Appropriately Staffed
  • Creative Goods Merchandise
    Lead Seller
    Creative Goods Merchandise Oct 2021 - Mar 2022
    Dallas, Texas, United States
    +Worked Face to Face With Customers On Daily Basis+ Cleaned Store & Ensured Products were Properly Displayed+ Advised Customers Concerning Particular Products and Services+ Carried Out Other Store Administrative Tasks Directed by Merch Manager
  • Dallas Museum Of Art
    Gallery Assistant
    Dallas Museum Of Art May 2019 - Apr 2020
    Dallas, Texas, United States
    +Educated Visitors about Artists and Handled Visitor Requests+ Upheld Security of Exhibitions+ Ensured the Upkeep and Maintenance of Galleries + Enforced Policies and Procedures of Museum
  • University Of North Texas
    Senior Print Specialist
    University Of North Texas Mar 2015 - Dec 2019
    Denton, Texas, United States
    +Completed Print Jobs Including Copies, Posters, Banners, Binding, Laminating, Etc+ Utilized High Attention to Detail to Ensure Quality Print Orders+ Advised Customers on Creative Approaches to Produce Materials + Printer/Xerox Maintenance and Upkeep
  • Eagle Images - Printing & Distribution Solutions
    Print Production Specialist
    Eagle Images - Printing & Distribution Solutions Aug 2013 - Mar 2015
    Denton, Texas, United States
    I oversaw the entire printing process, from preparing digital files to coordinating with printers and ensuring quality control. I managed budgets, troubleshooted issues, and communicated effectively with clients, designers, and printers to ensure projects were completed on time, within budget, and to the highest quality standards.
  • Jc Penny Portrait Studio
    Lead Photographer
    Jc Penny Portrait Studio Feb 2012 - Aug 2013
    Austin, Texas, United States
    I Specialized in capturing images of individuals or groups, focusing on portraying their personalities, emotions, and unique characteristics. This included having client consultations, selecting suitable backgrounds, props, and lighting arrangements, and guiding subjects to pose naturally during shoots. Operating professional-grade camera equipment, I ensured technical proficiency in capturing high-quality images. After the shoot, I edited and retouched images to enhance their quality before delivering the finished portraits to the clients, ensuring customer satisfaction throughout the process.

Kelly Hicks Education Details

  • University Of North Texas
    University Of North Texas
    Interdisciplinary Art And Design

Frequently Asked Questions about Kelly Hicks

What company does Kelly Hicks work for?

Kelly Hicks works for Ricoh Usa, Inc.

What is Kelly Hicks's role at the current company?

Kelly Hicks's current role is Site Supervisor.

What schools did Kelly Hicks attend?

Kelly Hicks attended University Of North Texas.

Who are Kelly Hicks's colleagues?

Kelly Hicks's colleagues are Ivette Perez, Rich Ramser, Teresa De Anda, Todd Pingry, Tameka Jackson, Flo Thornton, Scott Numedahl.

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