Kelly O'Shea Email & Phone Number

Evergreen, Colorado, United States

Collaborating directly with Julie Sims Designs, I specialize in developing custom jewelry CAD designs based on sketches that are tailored to clients' needs. I prioritize precision by meticulously adhering to tolerances and casting specifications to ensure manufacturability. I also adapt designs as necessary to meet stone setting criteria, guaranteeing flawless end product. Additionally, I take charge of updating the Shopify website with fresh graphics and product listings, ensuring an engaging user experience. Beyond digital platforms, I also lend my creative touch to assisting in designing printed marketing materials.

Evergreen, Colorado, United States

In my current role at Evergreen Applied Technologies, I serve as a versatile professional with expertise in graphic design, web design, customer service, and 3D design. My primary focus revolves around crafting visually compelling graphics for a diverse range of websites, including Magento e-commerce platforms and WordPress blogs. My skill set extends to collaborating on the creation of intricate 3D lighting photometric drawings, customized for sports venues and corporate projects.In addition to my design responsibilities, I provide top-tier customer support, efficiently managing inquiries through Zendesk online chat and phone interactions. In the realm of digital marketing, I manage multiple Google Ad campaigns, driving growth and expanding our online presence for our two e-commerce websites. Simultaneously, I assume the role of managing WordPress blog operations and implementing SEO strategies aimed at amplifying organic traffic to our e-commerce sites.

Colorado Springs, Colorado Area

During my position at Jack Miller Jewelry Designers, I held a multifaceted role that encompassed the creation of custom jewelry and the meticulous repair of fine jewelry pieces. I actively collaborated with clients to design bespoke jewelry, overseeing custom design projects from inception to a timely completion. Leveraging the capabilities of CAD/CAM software, I skillfully transformed clients' design visions into reality, ensuring their unique desires were meticulously realized. My responsibilities extended to providing comprehensive customer support, addressing inquiries via email and telephone, as well as managing appointments and facilitating the sale of diamonds and fine jewelry directly to clients. In addition, I took charge of the management of our social media presence and undertook the task of revamping our shop's website to enhance the overall customer experience. My role also involved the creation of graphics for both web and print advertisements, as well as photographing clients' jewelry and assembling detailed appraisals for our valued customers.

Buffalo/Niagara, New York Area

In my role as a hostess at P.F. Chang's, my responsibilities centered on creating a welcoming dining experience for our guests. I greeted customers with a warm and friendly demeanor, ensuring their prompt seating. Managing reservations and accommodating walk-in customers during peak hours were also part of my duties. Additionally, I took charge of handling orders for take-out customers, ensuring the accuracy of their orders to guarantee a seamless experience. In a fast-paced restaurant environment, I operated with a cheerful and dynamic attitude, consistently maintaining a positive atmosphere. Furthermore, I handled customer calls with a helpful and friendly disposition, providing assistance and information as needed to enhance the customers overall experience.

Buffalo/Niagara, New York Area

As a freelance graphic designer at EMPact America, my role primarily involved the creation of dynamic graphics tailored for both print and web advertising. This encompassed a wide range of materials such as posters, flyers, banners, social media visuals, and stickers specifically designed for local events. In addition to these responsibilities, I had the privilege of conceptualizing and crafting 30-second TV advertisement to promote local events.

Graphic Design

Studied graphic design/ communications design for one full year. Completed year with excellent grades in all classes and became proficient.

Stone Setting Comprehensive, Metal And Jewelry Arts, A

Completed and passed the stone setting comprehensive course taught by Blane Lewis at the New Approach School in Franklin, Tennessee. This.

Metal And Jewelry Arts, A

Studied intro to metalsmithing and jewelry design. Class included hand fabricating jewelry, lost wax casting, polishing jewelry and some.

High School Diploma