Kelly Basham Email & Phone Number

Greater Minneapolis-St. Paul Area

The West End - St Louis Park, Mn

My goal is to help meeting and event planners, companies, groups and consultants find overnight hotel accommodations or meeting space to best suit group needs or the needs of their travelers. I specialize in recognizing the variety of needs owned by each traveler and planner to ensure each part of the planning and execution is smooth, successful and memorable.

- Customize insurance programs to suit individual customers, often covering a variety of risks pertaining to areas of auto, home, liability and life insurance protection - Confer with clients to obtain and provide information when claims are made on a policy - Plan and oversee accurate incorporation of insurance programs into bookkeeping system of company - Manage client accounts payable for miscellaneous payouts such towing reimbursement payments

- Experienced in a consultative sales approach by meeting with clients in person to explain features and benefits of various policies to promote insurance plans, ensuring clients are educated on the product being purchased and meeting an insurance need - Create and present programs to companies of 50-500 employees promoting Liberty Mutual’s “Group Savings Plus” benefits program; including lunch and learns, Enrollment Fairs and Seminars to educate employees on the value of Liberty Mutual Insurance - Prospect and meet with Human Resource Professionals or Key Decision makers of a company to present marketing plans and promote Liberty Mutual’s “Group Savings Plus” benefits program; discussing the features and benefits of adding the program to the current benefits package  Accomplishments: - Awarded Pacesetter and Pacesetter Plus a total of 10 times within the first two years for exceeding sales goals for auto, home and life insurance polices - Awarded Umbrella Fast Start Award the first year for selling 15 umbrella/liability policies within 12 months - Awarded Lamplighter Life Award for selling 23 life insurance policies within the first year  - Licensed for Property, Casualty and Life Insurance in Minnesota, Wisconsin and North Dakota

- Awarded New Home Specialist – Sales Manager of the Year; based on sales goal, Customer Satisfaction Rating and paperwork compliance - Selected by management as a Team Leader and served on Advisory Council; provided invaluable insight on how to boost sales, generate traffic and train the new sales staff - Increased personal customer service rating from 92% to 100% customer satisfaction - Organized and conducted regular presentations about neighborhood to gain partnerships with area realtors and local businesses - Produced my own lead flow through personal referrals from satisfied buyers, personal marketing and network of real estate agents

- Coordinated household moves for executives in corporations such as Wells Fargo and Exxon Mobile- Communicated with shippers, drivers, third party companies and corporate accounts throughout the move process via reports, estimates and telephone conversations to facilitate relocation- Designed business proposals and reviews using MS Power Point to gain corporate client accounts