Kelly Chen Email & Phone Number

New York, United States

New York, United States

New York, United States

• Handles quality assurance of directions and assets, providing feedback to internal teams when necessary• Communicates with external partners to ensure that tracking tags are provided for optimal measurement criteria • Conducts daily and weekly reporting on Campaign Manager 360 and Double Verify to ensure that all campaigns are running according to their schedules

New York, United States

• Managed the register, stationery, and kitchen sections and informed customers of promotions • Greeted and tended to customers• Stocked and organized inventory to maintain an attractive sales floor and improve customer experience

• Taught and managed four classrooms of kindergarten to fourth-grade students with an average of 20 students each, providing them with a safe learning environment• Coordinated classroom activities like science experiments that stimulated the children’s imagination and motivated them to learn• Managed dismissal hour, overlooking 10 classes and ensuring each student was picked up safely

• Managed customer relations by responding to emails inquiring about product selections and reservations while promoting available products and services, increasing the store’s foot traffic• Supervised parties of 15-20 people, developing a keen eye for customers’ needs and interests

• Spoke with small business owners within and surrounding Chinatown to promote the NYC Department of Small Business Services’ grants to local businesses• Surveyed businesses to keep Chinatown Partnerships’ database up to date which provided a better understanding of the businesses along with their consumers• Participated in event marketing and management to conduct activities that benefitted local businesses and improved foot traffic in Chinatown

Flushing

• Tended to the front desk by answering phone calls, managing the coffee bar, maintaining shuttle schedules, and assisting incoming guests• Set up meeting rooms for Hyatt partners, researching each organization to ensure the meeting rooms were prepared to their individual standards

Digital Marketing

Bachelor Of Business Administration - Bba, Marketing

Education record