Kelly Chen Email & Phone Number

New York, United States

New York, United States

New York, United States

• Handles quality assurance of directions and assets, providing feedback to internal teams when necessary
• Communicates with external partners to ensure that tracking tags are provided for optimal measurement criteria
• Conducts daily and weekly reporting on Campaign Manager 360 and Double Verify to ensure that all campaigns are running according to their schedules

New York, United States

• Managed the register, stationery, and kitchen sections and informed customers of promotions
• Greeted and tended to customers
• Stocked and organized inventory to maintain an attractive sales floor and improve customer experience

• Taught and managed four classrooms of kindergarten to fourth-grade students with an average of 20 students each, providing them with a safe learning environment
• Coordinated classroom activities like science experiments that stimulated the children’s imagination and motivated them to learn
• Managed dismissal hour, overlooking 10 classes and ensuring each student was picked up safely

• Managed customer relations by responding to emails inquiring about product selections and reservations while promoting available products and services, increasing the store’s foot traffic
• Supervised parties of 15-20 people, developing a keen eye for customers’ needs and interests

• Spoke with small business owners within and surrounding Chinatown to promote the NYC Department of Small Business Services’ grants to local businesses
• Surveyed businesses to keep Chinatown Partnerships’ database up to date which provided a better understanding of the businesses along with their consumers
• Participated in event marketing and management to conduct activities that benefitted local businesses and improved foot traffic in Chinatown

Flushing

• Tended to the front desk by answering phone calls, managing the coffee bar, maintaining shuttle schedules, and assisting incoming guests
• Set up meeting rooms for Hyatt partners, researching each organization to ensure the meeting rooms were prepared to their individual standards

Digital Marketing

Bachelor Of Business Administration - Bba, Marketing

Education record