Kelly C. Email & Phone Number

Perrysburg, Ohio, United States

I made several key contributions including:• Transformed supervisor leadership training by integrating prework and intersession reading, shifting focus from lectures to learner-centered discussions.• Designed and implemented a 'Train the Trainer' program, elevating the proficiency of on-the-job trainers and promoting operational efficiency. • Produced and disseminated multimedia content, such as podcasts and newsletters, to engage staff and reinforce safety protocols.• Pioneered the development of a new LMS, leading to more efficient tracking of employee learning progress and outcomes to optimize learning and development initiatives.• Orchestrated the transition of company-wide communications to multimedia formats, resulting in increased engagement and knowledge retention.• Instituted weekly Training Advisory Committee meetings, fostering cross-departmental collaboration and program refinement.• Championed continuous learning through the creation of 'Lunch and Learn' sessions, focusing on software tool mastery and soft skill advancement.

Findlay, Ohio, United States

I made several key contributions including:• Oversaw the competency management system using SkillDirector for workforce assessment and skill gap analysis, facilitating strategic hiring and training decisions.• Partnered with SMEs to develop and facilitate technical training sessions, ensuring effective knowledge transfer and skill development.• Executed strategic planning for training programs, directly influencing the professional growth and leadership capabilities of project engineers.• Led the customization of vendor-provided courses, achieving a balance between cost efficiency and training effectiveness.• Conducted data-driven evaluations of competency management systems, optimizing workforce capabilities and meeting organizational skill requirements.• Boosted operational efficiency and safety consciousness by leading the organization-wide "Safety 1" initiative, acting as the main coordinator for the corporate site with 2200 staff members.• Customized training materials in partnership with vendors to enhance relevance and cost-effectiveness, coordinating course scheduling and content applicability. • Led competency mapping projects, updating processes, and conducting data analysis to refine competency lists in collaboration with supervisors and SMEs.

Findlay, Ohio

• Key contributor in implementing OpenLink RightAngle, a commodity trading software tool, demonstrating strong Operations Management skills.• Rolled out the new management of change (KMS-Knowledge Management System) software tool, significantly reducing mistakes and rework.• Conducted comprehensive training for multiple new softwares, ensuring seamless transition and user proficiency.• Fostered a collaborative environment, uniting cross-functional teams to support successful software integration.• Influenced key stakeholders, securing buy-in for critical software implementation initiatives.

Findlay, Ohio

Established and led the foundational Training Department within the Terminal, Transport, and Marine Division, focusing on operational readiness and safety. I made several key contributions including:• Created and launched a 10-day orientation program for new hires, significantly improving onboarding efficiency and knowledge retention.• Fostered a learning-centric organizational culture through strategic planning and stakeholder collaboration, introducing a robust learning and development framework. • Conducted competency mapping and instructional design, ensuring alignment with divisional objectives and industry standards.• Developed and executed comprehensive training programs, such as new hire orientation, management of change, incident reporting, and safety policy education, tailored to enhance operational competence.