Kelly C. Email & Phone Number

Perrysburg, Ohio, United States

• I made several key contributions including:
• Transformed supervisor leadership training by integrating prework and intersession reading, shifting focus from lectures to learner-centered discussions.
• Designed and implemented a 'Train the Trainer' program, elevating the proficiency of on-the-job trainers and promoting operational efficiency.
• Produced and disseminated multimedia content, such as podcasts and newsletters, to engage staff and reinforce safety protocols.
• Pioneered the development of a new LMS, leading to more efficient tracking of employee learning progress and outcomes to optimize learning and development initiatives.
• Orchestrated the transition of company-wide communications to multimedia formats, resulting in increased engagement and knowledge retention.

Findlay, Ohio, United States

• I made several key contributions including:
• Oversaw the competency management system using SkillDirector for workforce assessment and skill gap analysis, facilitating strategic hiring and training decisions.
• Partnered with SMEs to develop and facilitate technical training sessions, ensuring effective knowledge transfer and skill development.
• Executed strategic planning for training programs, directly influencing the professional growth and leadership capabilities of project engineers.
• Led the customization of vendor-provided courses, achieving a balance between cost efficiency and training effectiveness.
• Conducted data-driven evaluations of competency management systems, optimizing workforce capabilities and meeting organizational skill requirements.

Findlay, Ohio

• Key contributor in implementing OpenLink RightAngle, a commodity trading software tool, demonstrating strong Operations Management skills.
• Rolled out the new management of change (KMS-Knowledge Management System) software tool, significantly reducing mistakes and rework.
• Conducted comprehensive training for multiple new softwares, ensuring seamless transition and user proficiency.
• Fostered a collaborative environment, uniting cross-functional teams to support successful software integration.
• Influenced key stakeholders, securing buy-in for critical software implementation initiatives.

Findlay, Ohio

• Established and led the foundational Training Department within the Terminal, Transport, and Marine Division, focusing on operational readiness and safety. I made several key contributions including:
• Created and launched a 10-day orientation program for new hires, significantly improving onboarding efficiency and knowledge retention.
• Fostered a learning-centric organizational culture through strategic planning and stakeholder collaboration, introducing a robust learning and development framework.
• Conducted competency mapping and instructional design, ensuring alignment with divisional objectives and industry standards.
• Developed and executed comprehensive training programs, such as new hire orientation, management of change, incident reporting, and safety policy education, tailored to enhance operational competence.