With extensive experience in Key Account Management and a strong background in project management, I specialize in delivering customized solutions that enhance client relationships and drive exceptional results. I manage end-to-end account management, business development, and tailored solutions to meet diverse customer needs, ensuring timely and on-budget delivery of multiple projects while consistently exceeding expectations.I have a proven track record in retaining key accounts through strong relationship-building and improved customer experiences. My role involves negotiating contracts, analyzing customer data, and providing solutions that boost sales and operational efficiency.As a Project Manager, I have pioneered management processes for creative projects, improving product quality and reducing expenses. I oversee the entire project lifecycle for Fortune 500 companies, ensuring adherence to quality standards and brand guidelines. My strategic approach and close collaboration with clients have resulted in high client satisfaction, and my ability to streamline vendor communication has enhanced efficiency.Overall, my commitment to exceptional customer service, strategic problem-solving, and precise project management drives business growth and delivers outstanding results.

As a Creative Production Manager, I led creative services, print production, and account management. I coordinated the development of print, photographic, video, and digital assets, managed freelancers, and oversaw Designers and Account Management Associates. I was responsible for ensuring profitability, delivering on time, and maintaining budgets while fostering a collaborative environment that boosted team productivity.Key achievements include driving significant revenue through innovative campaigns, saving labor costs with an intern program, and successfully deploying assets for Fortune 500 companies.

As a Creative Manager, I led creative staff and managed the production of all printed materials, packaging, print ads, and photography. I developed global brand standards and managed external vendors, retail product marketing, and sponsorships. I coordinated project teams, agency relationships, and digital asset management, and established internal processes and best practices for creative project management. I worked with stakeholders to bring their ideas to life, provided feedback and troubleshooting for creative personnel, and ensured efficient project processing across departments. My role included market research to drive innovation, inspire creative teams, and advocate for the value of our work within the organization.

Manage each project’s creative process from concept to completion Work closely with multidisciplinary project teams, particularly strategy and project management Works with agency leadership to scope projects, translating their ideas into creative direction, creative production, design and development. Manage projects issues/risks in a timely manner and appropriately escalate when necessary. Manage printing and production of all assets, working with internal partners and external vendors as needed, obtaining estimates, gaining approvals, and meeting all timelines; make recommendations on types of assets, specifications, installation as appropriate. Accountable for project specific day-to-day relationships with internal/external stakeholders.