Within my role as a business process manager I evaluate, design, execute, optimise, monitor and control business processes. I ensure that business process outcomes are in harmony with our companies’ strategic goals. I lead the improvement journey for the teams within the business devising/maintaining office systems, ensuring processes run by others are completed satisfactorily and on time. I focus on the process from beginning to end, introducing innovation into the process that can impact results and assist the organization to meet its business objectives and goals.

I have always been a creative, imaginative individual with a passion to innovate and invent original ideas and products. In 2020 I set up my own small business creating and selling bespoke personalised gifts on Etsy.

I previously worked at Medialease as a leasing administrator. I was involved in all admin tasks such as being a main point of contact in the office, dealing with post, banking reconciliation, raising and logging invoices. Also general office tasks such as booking events, hotels and organising the office sundry. I have excellent communication skills and would enjoy working in an interactive environment. In my role I gained extensive experience in meeting and greeting customers and responding efficiently and effectively to any enquiries they may have. I have excellent communication skills and enjoy working in an interactive environment. I enjoy working as a member of a team making a positive impact in my work force.

My role was to facilitate the same of products either online (Ebay and Amazon) or on the shop floor of Faulkners Footwear’ (Blunts shoes) shop. The role included organising, stocking, taking phone call and orders as well as fitting shoes for children and the elderly.