Kelly Diep Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Coordinated both large- and small-scale internal events of 100 to over 1,000 attendees in Scotiabank Arena with high attention to detail- Maintained relationships with internal clients by being the main contact for internal clients once an event has been booked and assigned - Prepared and distribute event details and estimates to all departments, and.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Conducted research and outreach to Indigenous communities across Canada to evaluate how Jays Care can better support them during COVID-19. Created and provided safe baseball programming to over 1,000 youth.
• Contributed to the launch of the very first in-person, COVID-safe baseball summer program in Indigenous communities – responsible for communities across Canada spanning from Nova Scotia to Northwest Territories.
• Researched, developed, and pitched a brand-new female-centered… Show more
• Researched, developed, and pitched a brand-new female-centered career development program for Jays Care that is currently being implemented and funded for $10,000.
• Strengthened personal communication skills through hosting team meetings and presentations to an audience of over 100 educators, students, and partners.
• Performed various administrative duties with numerous deadlines such as placing large scale orders for over 50 communities, sending mass email communications, and creating information databases. Show less

Toronto, Canada Area

• Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
• Maintains an accurate, fair, and up-to-date waitlist and seating chart using Open Table.
• Takes and manages reservations in restaurants that allow reservations
• Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
• Informs guests when tables are ready, escorts them… Show more
• Informs guests when tables are ready, escorts them to table, provides menus, and introduces the server

Toronto, Canada Area

• Oversaw a team of two Directors of Corporate Relations; working collectively making cold calls and e-mailing companies to find and recruit potential sponsors to fund RHTSS events.
• Brainstorm with the executive and corporate relations team to find companies to contact and create effective and creative outreach strategies.
• Maintained and built professional relationships with sponsors.
• Design sponsorship packages and ensure information on contracts and invoices correctly… Show more
• Design sponsorship packages and ensure information on contracts and invoices correctly reflects agreements made. Show less

Toronto, Ontario, Canada

• Site survey and risk management for upcoming events; visit different venues to find ideal space that fits budget and overall needs of event
• Regulate event logistics; set-up and tear down, registration desk, creating operations manuals and ensuring event stays on schedule
• Ensure venue contracts and invoices are correct and reflect agreements made by both parties

Toronto, Canada Area

• Provide excellent customer service, take and run orders, answer customer questions, make recommendations
• Bussing and setting tables with special attention
• Closing duties include: whipping trays, trolleys and tables, sweeping and mopping floors, restocking plates, cups, cutlery and napkins

Toronto, Canada Area

• Employee of the Quarter for November 2017
• Smoothly and quickly cash out customers while providing excellent customer service
• Balance floats for cash registers and make the daily deposit
• Other duties include: Picking up telephone, help with any customer inquiries

Bachelor Of Commerce (Honours) - Bcom (Hons), Hospitality And Tourism Management

Activities and Societies: Ryerson Hospitality and Tourism Students' Society (RHTSS), HTMentoring Entrepreneurship Minor

Ontario College Graduate Certificate, Sport And Event Marketing