Kelly Knapp Email & Phone Number

My duties for this role include, but are not limited to:-Together with the Regional Fundraising Manager, plan and execute on-air, direct mail, telemarketing fundraising strategies to meet or exceed definedrevenue goals in the membership department budget.Actively contribute to the ongoing development of MPR’s digital efforts including email copy writing.-Support Pitch Producers through providing work direction, constructive performance coaching, mentorship, performance meetings, and on-going feedback.-Work closely with content teams to support and execute on-air fundraising efforts through scheduled promos, live read copy, on-air drives andcampaigns.-Write and edit copy for on-air including promos and scripts.-Identify opportunities to gather information about audiences for the purpose of solicitation of financial gifts.-Keep current with best practices and innovations in fundraising, CRM and digital communications as they apply to AMPG’s work.

• Collaborated with stakeholders throughout the organization to manage the tax substantiation process for the whole organization for calendar year 2021.• Provided event support and administrative support to the Regional Membership team as needed.• Oversaw the department's budget and supported budget management through expense processing (invoices and purchase orders), regularly updating budget forecasting in the TM1 system, and creating and tracking monthly expenses.• Ran acknowledgment reports on a weekly and monthly basis for the MPR Regional team, prepped lists, and sent those to our printers.• Created a process for, and implemented, biweekly acknowledgments for APM &Marketplace offline donors giving under $1,000 through collaboration with the national membership team.• Supported member drives through pitch producing, infrastructure building, collecting, editing, and organizing member comments, and coordinating hospitality.• Managed Springboard fundraising forms and organized, updated, and created drives• Process support – managed Sharepoint, developed processes for smoother team operation, created SOPs

Supporting the Regional and National membership teams.

-Sent contracts/forms and updated information in the Salesforce database and using the DocuSign website. -Created and executed a recruiting strategy for the 2020 fellowship. -Increased organization engagement and added more organizations to the New Sector partnership-Designed and implemented a social media strategy and multi-platform campaigns.

Greater Minneapolis-St. Paul Area

Participant in the RISE fellowship program, a cohort-based model which includes 12 full days of professional development training, monthly peer learning teams, 1:1 mentoring, and periodic career coaching sessions. Training focused on topics such as: SMART goals and work plans, organizational culture, identity and social justice, budgeting and finance, and change management.

Coordinated silent auction for 2019 holiday gala fundraiser. -Solicited auction items via mail and email from over 250 companies or organizations.-Wrote a handwritten thank you card to each of the 75+ auction donors. -Input gift and constituent data into Raiser’s Edge 7, and used this information to run queries, do research on past galas, and “mass add” actions to constituent records -Made lists and added constituents using Raisers Edge NXT. Exported lists to RE7 for use in queries. -Designed auction signage -Added and updated all items on 2 different event sides (Bidr online bidding platform)-Used the Bidr website to showcase 50+ packages/items for each gala night, to run reports, to process day-of auction sales.

Greater Minneapolis-St. Paul Area

-Solicited, coordinated, and tracked the donation of silent auction items -Used the Bidr website to showcase items, to run reports, and for day-of auction sales-Updated and entered data, including constituent and gift information, into the Raisers Edge and Raisers Edge NXT databases-Used that data to create batches, run queries, pull acknowledgment letters, etc.

Bemidji, Minnesota

-Handled most logistics for 250 village participants over 5 weeks-Processed I-9 information for staff who arrived after orientation-Coordinated and completed town runs at least 3 times per week to purchase village supplies.-Tracked village spending on a budget spreadsheet. Organized and sent all receipts to the finance department.-Maintained lists of all villagers including registration information, transportation information, cabin and village name, etc.

Greater Minneapolis-St. Paul Area

-Compiled and edited a 175-page Development Operations manual with color-coded graphics-Entered data for pledges, pledge payments, gifts, and credit card batches plus fulfillment of acknowledgment letters and member cards.-Updated and merged 6,000+ duplicate constituent records in the Tessitura database-Handled customer service for the department via phone and email-Merged, printed and sent a monthly solicitation mailing to high-level donors

Saint Paul, Mn

Room Service: -Processed up to 35 Room Service orders during a six to eight hour shift-Set up and delivered special amenities to guest rooms before arrival-Refilled and inspected mini bars in guest rooms, refunded items as appropriate. Lobby Tea:-Prepared, set up, and served a five-course plated afternoon tea over two hours for up to 55 guests

Bemidji, Mn

-Helped prepare culturally authentic (German) meals for 25-200 people-Assisted with menu planning to coordinate with village programming-Prepared food for vegetarians, vegans, and other special diets.

Saint Paul, Mn

-Gained a working knowledge of 250+ teas and retail products-Offered exceptional customer service: greeting, offering samples, guiding, advising-Educated customers on how to properly brew different types of tea-Used product knowledge to encourage and increase sales

Kansas City, Mo

-Tracked constituent information using the MyCil database-Set up consumers as household employers: obtained EIN numbers from the IRS and set them up with the Division of Employment Security and Missouri Department of Revenue-Processed approximately 20 employment applications per week for potential personal care attendants (PCAs): verified employment eligibility and ran background screenings for potential PCAs

Lee'S Summit, Mo

-Led and supervised learning activities related to the theme of the field trip -Cashiered using a P.O.S. system-Ran family entertainment attractions: go karts, rock wall, bumper cars, etc-Fixed basic problems with electronic arcade games-Worked the reception desk: greeted customers, answered phones and provided information about the facility or specific event-Assisted with special events, such as hayrides and a haunted maze.

Lee'S Summit, Mo

-Led children during guided play and supervised free play-Cashiered using a P.O.S. system-Ran family entertainment attractions: go karts, rock wall, bumper cars, etc-Fixed basic problems with electronic arcade games-Worked the reception desk: greeted customers, answered phones and provided information about the facility or specific event-Assisted with special events, such as hayrides and a haunted maze.

Bemidji, Mn

-Led a small language-learning group of 4-6 kids once a day-Organized cultural activities for the children on a small-group and camp-wide scale-Helped prepare meals-Gained a working knowledge of an industrial kitchen.

Master'S Degree, Public & Nonprofit Administration, Gpa 4.0

Nominated for the President's Outstanding Student Award in 2020.

Bachelor’S Degree, Liberal Arts, Gpa 3.9

Graduated Summa Cum Laude. Personalized Liberal Arts major focusing on the intersection of Global Studies and Public Health.