Billing Manager
CurrentManaging the monthly billing for 150+ attorney law firm.Supervise billing staff of five. Monitor workload, address and resolve performance and related HR issues prepare and conduct performance reviews.Assist clients with transition to electric billing. Develop and create billing and collections reports for executive director, practice group leaders, individual attorneys, marketing department and administrative department heads. Administrator of Elite, DTE Axiom, Intellistat… Show more Managing the monthly billing for 150+ attorney law firm.Supervise billing staff of five. Monitor workload, address and resolve performance and related HR issues prepare and conduct performance reviews.Assist clients with transition to electric billing. Develop and create billing and collections reports for executive director, practice group leaders, individual attorneys, marketing department and administrative department heads. Administrator of Elite, DTE Axiom, Intellistat and Target Cash software programs. Create training materials for all billing related policies and procedures. Train new attorneys in time entry and billing procedures. Act as resource person for attorneys and staff.Research and respond to client-related questions regarding invoices or billing policies. Show less