Kelly Griffin Email & Phone Number

Coral Gables, Florida, Us

Baltimore, Maryland, Us

Coral Gables, Florida, Us

*Created an entire events program from scratch, including implementation of the CRM (Tripleseat), creation of event and wedding packets, best practices and menu creation. *Increased group sales to exceed $1,000,000 in 2023. *Planned and executed 464 events in 2022 an average of 38 events per month.*Booked and executed over $750,000 in contracted events revenue in the first year of the position. *Booked, planned and managed 12 full venue buyouts including 10 full-scale weddings from inquiry to execution. *Recruited and managed a full-time events coordinator. *Managed FOH events team and created standard operating procedures for event setup, execution, and financial reconciliation.

Miami, Florida, Us

*Multi-Unit Event Sales Manager for three concepts in the Wynwood area of Miami.*Achieved over $200,000 of private dining/group revenue in one month (December 2019).*Executed 432 group events with an average of 36 groups per month while managing events onsite*Managed social media marketing including content design and guest engagement*Led a Sales Coordinator to help manage the sales funnel and provided guidance to complete the sales process from the inquiry to on-site event management.

Washington, Dc, Us

*Multi-Unit Event Sales Manager for two concepts in the Wynwood area of Miami.*Achieved over $200,000 of private dining/group revenue in one month (December 2019).*Executed 432 group events with an average of 36 groups per month while managing events onsite.*Managed social media marketing including content design and guest engagement.*Led a Sales Coordinator to help manage the sales funnel and provided guidance to complete the sales process from the inquiry to on-site event management.

Phoenix, Az, Us

*Managed the opening of the Miami location with training in 12 different locations located throughout Arizona and California.*Prospected new business by expanding my networking through different avenues. Provided contacts from past events, area business owners and office managers.*Spearheaded the recruitment process for hourly employees through various avenues including Craiglist, Recruiterbox and website inquires. Successfully placed 27 members of the team while lowering turnover to under 30% monthly.

Miami Beach, Florida, Us

*Created an entire special events program from scratch including implementing a CRM (Tripleseat), event menu packet and reservation software.*Developed Concierge Rewards Program to incentivize area concierges for their referrals.*Executed email campaigns to gain exposer to locals and hotel contacts.*Provided onsite management of events to ensure overall guests satisfaction.*Monitored and managed all websites relating to online reputation.

Miami, Fl, Us

*Managed an events program of over $1,200,000 in annual revenue.*Help prospect, book and execute various events with a focus in customer satisfaction.*Networked with various city organizations to help further build the contact network.*Supervised hourly employees during events including hostesses, bartenders, servers, bussers while communicating directly to the Head Chef.*Oversaw event inventory including all catering equipment and decorations. Executed weekly evaluations and provided recommendations for purchasing.

Miami, Florida, Us

*Created an entire special events program from scratch including implementing a CRM (Tripleseat), event menu packet and reservation software.*Developed a successful Concierge Rewards Program to incentivize area concierges for their referrals.*Managed on-site events including corporate happy hours, sports watch parties and social gatherings.

Dallas, Texas, Us

*Sales Revenue Star with the #1 increase in group/events revenue in 2015.*Achieved over food and beverage $300,000 in group/events sales in December of 2015.*Content creator for online sales training program with tutorials on sales program, LinkedIn profile management and various operations best practices.

Houston, Tx, Us

*2013 Private Dining Sales Achievement Award - #1 private dining sales for the concept YOY*Grew overall banquet sales in 2013 by 20.94% compared to 2012. I achieved the highest increase of any Sales and Events Coordinator in the concept.

Houston, Tx, Us

*Achieved 105% of yearly revenue target within first year while in the position.*Managed small meetings and room blocks from 10-75 rooms peak. *Managed Sales Administrator daily with proposal submissions, scheduling and event servicing.

Chicago, Il, Us

Leawood, Kansas, Us

Bachelor'S Degree, Hospitality Administration/Management

High School Diploma, General