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Business Leader known for optimizing organizational processes and structures. Whether leading major ERP implementations, starting shared services, or working on acquisition integrations, delivers results on time, within budget and with highly committed teams. Fluent in the end-to-end business supply chain with particular depth in customer operations from "order to cash". Sees the big picture on complex issues and knows how to problem-solve and integrate solutions across functions. Strong problem-solver who effectively integrates solutions across functions. Leads by energizing teams and inspiring them to push beyond what they think they can do. Counted on by executives for the courage to proactively address tough situations fairly and for the commitment to achieve business objectives, all while providing for the care of customers and teams.Proven Strengths 🔸 Cross-functional expertise spanning finance and accounting, customer service, supply chain, IT🔸 Increases creativity and effectiveness by fostering an open and candid work environment🔸 Provides clarity, vision and the drive to get results for all stakeholders🔸 Distills what’s relevant in ambiguous situations🔸 Identifies the key levers to move projects and the business forward🔸 Develop employees for furthering their careers🔸 Challenges status quo through strong business partnering to move businesses forward🔸 Resilience in the face of adversity✦ Business Operations Leader | Systems Implementation | Process Optimization | Integration & Change Leader ✦ Reachable at kjdonovan200@gmail.com
Kjd Consulting Llc
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Owner - Business And It ConsultingKjd Consulting Llc Jun 2018 - PresentGreater Minneapolis-St. Paul AreaBusiness Leader with expertise in leading companies to reduce costs through optimizing processes, successfully implementing ERPs and implementing transformational change.Contact me at: kjdonovan200@gmail.com
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Senior ManagerErnst & Young Global Consulting Services Jan 2020 - Sep 2024Greater Minneapolis-St. Paul AreaProvided project lifecycle leadership for various clients during significant SAP implementations, including overall project management, scope and resource management, and phase delivery.• Provided overall project leadership and PMO management activities for client project• Provided project management for client SAP upgrade, developed innovative approaches to accommodate schedule disruptions • Led multiple testing phases, each spanning scope of over 20 countries and over 90 business processes, management client and EY resources -
Director, Customer Excellence And ItMilk Specialties Global Sep 2018 - May 2019Greater Minneapolis-St. Paul AreaLed customer service, sales & operations planning teams, as well as the IT team in fast-paced environment where processes and systems are continuing to develop. • Redesigned customer service team structure, implementing clear responsibilities and new processes• Significantly reduced IT failure risk through updating equipment, systems and policies -
Business Readiness And Erp Implementation DirectorCargill Apr 2015 - May 2018Wayzata, MnLed implementation of SAP solution, including preparing the business through change management, process improvement and readiness for implementation. Provided direction for over 200 employees, directly and indirectly.Deliverables Management• Drove timely delivery of complex solution build, despite capacity limitations and delays• Courageously addressed capacity and skill deficiencies affecting ability to meet deliverables• Improved data accuracy on the ERP project from 5% to 99% accuracy• Increased system functionality for US business, as well as global businessesChange Leadership/People Development• Guided business leaders to appreciate value of process and data discipline, generating support for complex system• Optimized and standardized 40+ plant and office processes and data structures, remaining under $45M budget• Created strong team with business and IT expertise who exceeded expectations for innovative solutions and business improvements• Established Continuous Improvement team post project, providing further development of project team members• Led internal placement of 80% of team members when project was cancelled -
Customer Operations DirectorCargill Jul 2013 - Mar 2015Wayzata, MnLed customer operations team in new business model. Established transportation and supply chain planning startup organization structure for business. Over 60 customer service, transportation and supply chain planning team members in organization. • Led integration of five business unit customer service groups into one customer operations team• Optimized leadership team for more effective and efficient management• Significantly improved customer service by developing and implementing measures for “on-time, in full,” complaint management, and order completion• Created a supply chain organization that reduced costs through better forecasting and planning• Grew business by 33% in two years -
Design Management DirectorCargill Nov 2011 - Jun 2013Responsible for process and deliverable management, ensuring project deliverables completed on time and within budgetAfter restructure, developed new operating model for strategic changes: automated testing, process modeling, and design management approaches. -
Sap Implementation DirectorCargill May 2010 - Oct 2011Led successful implementation of SAP solution to four business units and associated functions. Project cost greater than $140M, with over 400 people working together for its success. Responsible for seven direct reports and over 20 indirect reports, including consultants. • Implemented cross-functional ERP and associated work distribution to shared services on time and within budget• Created a strong environment of teamwork and shared accountability, by promoting optimism and trust across the project• Recognized with numerous accolades for consistent “green” project status due to coordinated teamwork across IT program and businesses/functions -
Process ArchitectCargill Jun 2008 - Apr 2010Led global process design development and integration across process areas, led data alignment and optimization across program during first global implementation of blueprint SAP solution.• Established interdependent global process, integrated across all functional areas through partnering with process architects across the program• Developed approach to align data responsibilities across different teams during Wave 1 to improve implementation success in a struggling area -
Enterprise Credit Management DirectorCargill 2006 - 2008Led accounts receivable and credit process design and organizational change for NA food enterprise businesses. Led team of 30 people with indirect leadership of over 30 shared service employees. Budget of $4M, managing over $350M A/R. • Created Enterprise Credit Management shared service • Led DSO reduction efforts, resulting in 1.2 day reduction in first 18 months, totaling working capital savings in excess of $1M -
Invoicing / Accounts Receivable Process OwnerCargill 2005 - 2006Greater Minneapolis-St. Paul Area -
Corn Milling Revenue Management SupervisorCargill 2000 - 2005Fargo, Nd -
Aligned Products ControllerCargill 1998 - 2000Blair, Ne -
Accounting ManagerCargill 1997 - 1998Dayton, Ohio Area -
Finance Project ManagerCargill 1995 - 1997Sidney, Oh -
Assistant Accounting Manager PositionsCargill 1992 - 1995Memphis, Tn And Fayetteville, Nc -
Corporate AuditorCargill 1989 - 1992Greater Minneapolis-St. Paul Area
Kelly Donovan Skills
Kelly Donovan Education Details
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Accounting
Frequently Asked Questions about Kelly Donovan
What company does Kelly Donovan work for?
Kelly Donovan works for Kjd Consulting Llc
What is Kelly Donovan's role at the current company?
Kelly Donovan's current role is Business Integration & Implementations Leader | Process Optimization.
What is Kelly Donovan's email address?
Kelly Donovan's email address is ke****@****ill.com
What is Kelly Donovan's direct phone number?
Kelly Donovan's direct phone number is (515)-263*****
What schools did Kelly Donovan attend?
Kelly Donovan attended Minnesota State University, Moorhead.
What skills is Kelly Donovan known for?
Kelly Donovan has skills like People Skills, Cross Functional Team Leadership, Business Process, Process Management, Personal Development, Process Improvement, Global Team Coordination, Collaborative Leadership, Public Speaking, New Business Development, Implementation Experience, Financial Accounting.
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1naylor.com
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