Kelly Fischer Email & Phone Number

Cincinnati, Ohio, United States

Launched and managed a “Digital Transformation Knowledge Center” - a communication design program that delivers engaging, timely, and targeted content experiences. - Managed a scalable, Git-Ops driven and agile-centric content development and deployment environment- Authored technical content for different audiences- Crafted marketing-oriented messaging for releases- Delivered MVP knowledge center in the first 5 months of employment- Created micro learning videos to reinforce messaging- Monitored site data for insights into content and site successThis agile program allowed for faster content delivery and frequent content releases resulting in more informed customers and improved organizational alignment.

Cincinnati, Ohio, United States

*Crafted or edited communications to a wide variety of audiences in different modalities. More informed customers.*Co-developed evolving instructor-led trainings for managers in support of the company initiative. Alignment among leaders.*Championed content reuse across modalities. Consistent content experience.*Learned 2 new software programs to develop trainings and support the OCM team. Interactive, engaging trainings.

Cincinnati, Ohio, United States

*Led the communication effort transitioning RaaS from Sunrise to KrogerAlignment between businesses.*Set up end-to-end authoring environment and published in various modalities in 6 months.Customized content experiences.*Collaborated to create communication about the Azure Retail-as-a-Service (RaaS) platform.Organizational and customer alignment.*Led and delivered 7 projects on or before projected due dates.Reduced project length.*Recruited, onboarded and supervised other technical communicators.Published more content in a shorter amount of time.