Kelly Mcclendon Email & Phone Number

Vancouver, BC, CA

Langley, British Columbia, Canada

Jim Pattison Outpatient Care And Surgery Centre

- Manages, recruits, selects, provides orientation and evaluations to outpatient clinic clerks. - Performs evaluations for assigned staff at the facility, identifies ongoing education needs.- Investigates and responds to patient complaints and staff grievances.- Coordinates the daily operations of clerical resources at the facility.- Oversees work.

Surrey BC

-Provides operational support to the General Manager of the Jim Pattison Outpatient Care and Surgery Centre.-Coordinates key activities relating to the operational phase for the site.-Manages and coordinates document distribution, schedules and formal communications with private partners, subcontractors and FHA stakeholders.-Assists in the drafting of.

- Arrange meetings, conferences for Physician Leads, Clinical Leads and Program Medical Directors- Recorder of various project related meetings- Physician Recruitment Support for the Jim Pattison Outpatient Care and Surgery Centre.- Maintain, format a variety of Project related document.- Organizer and recorder of Search and Selection Committees- Draft.

BC Patient Safety Learning System (PSLS) - Vancouver Coastal Health-Train VCH Community & Acute staff how to use the PSLS-Provide Managers and Supervisors with training on how to investigate unusual incidents using PSLS -Develop plan for 'Go Live' events for 6 community health service areas-Provide training to front-line staff at various community sites.

Downtown Community Health Clinic (DCHC)

-Supervisor of 7 clerical staff and health unit workers -Responsible for facility issues such as janitorial, security, disaster response, etc. -Liaise with local community agencies, facility management and various VCH departments -Assist Manager with clinic planning regarding budget/staff allocation -Work in conjunction with Manager in monitoring and.

-Maintain nursing, clerical, casual schedules/rotations -Call in casual coverage -General knowledge of collective agreements -Process all employees hours for payroll -Super User for Loki payroll system -Build schedules in Excel -Arrange annual vacation coverage

-Administer audiometric test & otoscope inspections to assess hearing levels for children 3-12 yrs (middle ear function, etc.), and evaluate test results for School Hearing Screening Program -Determine appropriate referral; notify facility personnel and family of actions to be taken -Maintain records for patient tracking -Operate Mobile Hearing Unit.