Kelly Viacava, Ms Email & Phone Number

In this role I manage cross-functional relationships with internal teams and clients directly to own the client relationship post-sale. This includes, but is not limited to, the below responsibilities:- Own client communications through emails and leading status calls- Partner with Campaign Operations team members to work collaboratively on developing client relationships & successful media campaign executions- Own the sharing of campaign results with clients via email or live presentation- Manage full campaign from intake to wrap report, assisting with campaign setup and media optimization recommendations- Support Sales with up-sell opportunities by leveraging our data and reporting, both mid-flight and post-sale

In this position I built and managed 3-6+ week project timelines, assigning tasks to team members in Asana, and coordinating with upwards of 11 social influencers per campaign. I worked with both the client and the influencers from campaign start to end in order to supply a quality and well-performing social campaign.Proficient in use of Microsoft Office, Google Drive, Box, Salesforce and more for all aspects of campaign management.

As a Client Success Associate, I was able to build client relationships while also coordinating with all team members to ensure a successful social campaign. I managed client communication and the relaying of information to all necessary parties. I ensured open communication and quality of work from start to finish, leading our campaign kick of call and presenting results in our wrap up.

I worked with the event management and marketing teams to plan, manage, and market various events at several locations. As a lead, I managed the site and facilitated any events occurring while also enforcing site rules.

I managed the Team URP program, consisting of three other Team Members. I approved event details and schedules, managed the budget and analyzed attendance numbers and feedback.

I planned events for 50 or more people each week throughout the year. I worked with businesses and restaurants for catering and deliveries, and was able to interact with the tenants to gain feedback for the company.

I led birthday parties, camps, and more for upwards of 20 kids in the facility. I aided the parents in anything they may have needed, and enforced the regulations of the gym. I organized activities and encouraged participation from all the kids.

I managed the company's social media, website and monthly newsletter. I also helped with the constructing of RFQ/RFP submittals. Along with these, occasional event planning took place for quarterly and holiday meetings.

I worked as the primary point of contact for marketing consultants. I aided in website development and created a company newsletter. I also produced specific content to raise brand awareness in multiple forms of social media.

Loveland, Ohio

I worked events including weddings, team parties, office parties and more. Some events would have upwards of 200 people. This job allowed me to see all the ins and outs of planning and executing a great event. It allowed me to work on time management, personal interactions and much more.

Kenwood

This was my first experience in retail and it really opened my eyes to how much work goes into creating a great store experience. I had the opportunity to be with the store while it was being setup to open for the first time in the Kenwood Towne Center, and I loved the opportunity to do so. I was able to see the inner workings of the retail world and gained great customer service abilities.

Bachelor Of Business Administration, Marketing

Activities and Societies: University Honors; Circle of Excellence; Gamma Phi Beta

Master Of Science In Marketing