Kelly Root

Kelly Root Email and Phone Number

Strategic Customer Success Manager, Partners @ Spring Health
Saint Paul, MN, US
Kelly Root's Location
Greater Minneapolis-St. Paul Area, United States, United States
Kelly Root's Contact Details
About Kelly Root

Experienced Client Success leader with a track record of delivering exceptional results, internally and externally, across a spectrum of healthcare parallels. Demonstrated ability to develop, strengthen and lead cross-functional teams. Creates scalable processes and procedures to improve day-to-day operations and client management. Adaptable and successful in high-growth healthcare startup environments. Impeccable communication skills, reliable, self-driven, with strong attention to detail.

Kelly Root's Current Company Details
Spring Health

Spring Health

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Strategic Customer Success Manager, Partners
Saint Paul, MN, US
Website:
springhealth.com
Employees:
3293
Kelly Root Work Experience Details
  • Spring Health
    Strategic Customer Success Manager, Partners
    Spring Health
    Saint Paul, Mn, Us
  • Papa
    Vice President Of Client Success
    Papa Jan 2024 - Present
    Miami, Florida, Us
  • Papa
    Senior Director Client Success
    Papa Jun 2022 - Jan 2024
    Miami, Florida, Us
  • Icario
    Sr Manager Of Enterprise Client Success Strategy & Operations
    Icario Sep 2021 - Jun 2022
    Minneapolis, Minnesota, Us
  • Icario
    Sr. Client Success Manager Lead
    Icario Jan 2021 - Sep 2021
    Minneapolis, Minnesota, Us
  • Icario
    Sr. Client Experience Advisor
    Icario Oct 2020 - Jan 2021
    Minneapolis, Minnesota, Us
    Icario is a health action company that deeply understands people by using behavioral research and data science to move people to take action for better health.
  • Revel Health
    Senior Client Experience Advisor
    Revel Health Oct 2019 - Oct 2020
    Minneapolis, Minnesota, Us
    Revel is a next gen healthcare technology company that uses data to move people to take action for better health. We’re on a mission to make the world a healthier place using innovative technology, fanatical teamwork, and brilliant creativity.
  • Propharma Group
    Executive Client Manager
    Propharma Group Jun 2019 - Oct 2019
    Raleigh, North Carolina, Us
    Administers the implementation of new pharmaceutical, biologic, medical device, dietary supplement and over-the-counter (OTC) clients. Manages the development and maintenance of 122 post-marketing clients and functions as a primary client liaison. Forges and demonstrates excellent working relationships with clients and cross-functional teams to ensure successful delivery of services. Spearheads internal and external project management of new services for all post-marketing pharmacovigilance clients. strategic contract discussions with leadership to drive growth. Oversees day-to-day operations of the Client Services team by delegating tasks, managing projects, and initiating improvements to processes.
  • Propharma Group
    Client Services Team Lead
    Propharma Group Mar 2018 - Jun 2019
    Raleigh, North Carolina, Us
  • Propharma Group
    Client Service Coordinator
    Propharma Group Sep 2017 - Mar 2018
    Raleigh, North Carolina, Us
  • Minnesota Brain Injury Alliance
    Public Relations And Development Associate
    Minnesota Brain Injury Alliance Jan 2015 - Sep 2017
    Roseville, Mn, Us
    Developed marketing and strategic tactics to increase awareness and utilization of programs for stroke and brain injury patients post-hospitalization. I created partnerships with hospitals and healthcare professionals through orchestrating meetings and large-scale presentations, throughout Minnesota as well as North and South Dakota. Leveraged persuasive communication and relationship management to achieve partnerships with healthcare professionals to implement referrals to MNBIA and MSA into their discharge structure. Assisted in organizational development to further improve MSA as an essential healthcare leader for strokes and brain injuries, through content writing and project design. I created and implanted marketing and advertisements campaigns for stroke education and information.
  • Minnesota Brain Injury Alliance
    Resource Facilitator
    Minnesota Brain Injury Alliance Dec 2013 - Jan 2015
    Roseville, Mn, Us
    As a Resource Facilitator, provide confidential support for individuals with traumatic brain Injuries or strokes and their family members by assessing patient needs and connecting patients with information and referrals. Assist in advocating for, obtaining, and accessing services and supports, routine follow-up, and reassessment to determine additional needs, the efficacy of existing services and supports and/or the termination of services.
  • Minnesota Stroke Association
    Public Relations And Development Associate
    Minnesota Stroke Association Jan 2015 - Aug 2017
    Roseville, Minnesota, Us
  • Peace Corps
    Community Health And Hiv/Aids Educator
    Peace Corps Jun 2011 - Aug 2013
    Washington, District Of Columbia, Us
    Trained to improve community health with specific focus on advocating and educating of HIV/AIDS prevention and care. Key Contributions: Co-Director of Books for Swaziland, established 30 libraries in schools, hospitals, and a refugee camp. Coordinated an information training for 34 teachers in library management skills necessary to start 30 school libraries.
 Co-Director of Camp GLOW (Girls Leading Our World), fundraising and implementing annual girls camp and two local community clubs to further gender equality. Facilitated female empowerment sessions at two of the Training of the Trainers workshops, for Swazi adult camp counselors. Conducted meetings with national stakeholders, assisted in creating the GLOW manual, organized scheduling logistics for training and camp, and assisted in monitoring and evaluation reports. Organized two charter GLOW clubs in two communities providing monthly lessons, on gender equality, life skills, health education, physical activity, and volunteerism.Developed curriculum and facilitated lessons at the local preschool. Utilized resources and materials to construct a more stimulating environment. Taught and implemented cost-effective tools to help maintain the preschool with the limited resources available. Initiated life skills and HIV/AIDS activities for the secondary schools soccer teams. Assisted with the HIV/AIDS testing room, with child weight and measurements, and with pharmacy/pill distribution at two local clinics. Provided bi-monthly informational health sessions in the clinic waiting room.Helped to facilitate monthly Teen Club activities for HIV positive youth.Helped provide career guidance and HIV/AIDS information programs. Assisted in obtaining grants and initiating community church association for HIV/AIDS educational and stigma reduction trainings.Helped to construct functioning gardens for elderly.Built the capacity of community members through a monthly business training workshop.
  • Carlson
    Customer Service Associate
    Carlson Sep 2010 - May 2011
    Minnetonka, Minnesota, Us
    Provided general administrative and clerical support. Attended to customer’s requests with excellent personable communication skills. Dealt with office management including day-to-day coordination in effective distribution of information.

Kelly Root Skills

Fundraising Community Development Public Speaking Program Development Program Evaluation Microsoft Office Program Management International Relations Project Planning Microsoft Word Youth Development Nonprofits Community Outreach Event Planning Teaching Hiv Prevention Volunteer Management Health Education Grant Writing Community Organizing Workshop Facilitation Child Development Social Media Research Capacity Building Non Profits Adolescents Marketing Communications Public Relations Content Strategy International Project Management Early Childhood Education Grants Account Management Project Management Leadership Customer Service Microsoft Powerpoint Microsoft Excel Communication Healthcare Change Management Strategic Planning Onboarding Sharepoint Management Presentation Global Client Management Confluence Client Development Cross Functional Team Leadership Client Relations Interpersonal Skills Creative Problem Solving Handle Multiple Priorities

Kelly Root Education Details

  • Luther College
    Luther College
    Psychology
  • James Cook University
    James Cook University

Frequently Asked Questions about Kelly Root

What company does Kelly Root work for?

Kelly Root works for Spring Health

What is Kelly Root's role at the current company?

Kelly Root's current role is Strategic Customer Success Manager, Partners.

What is Kelly Root's email address?

Kelly Root's email address is ke****@****apa.com

What schools did Kelly Root attend?

Kelly Root attended Luther College, James Cook University.

What are some of Kelly Root's interests?

Kelly Root has interest in Social Services, Children, Civil Rights And Social Action, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Arts And Culture, Health.

What skills is Kelly Root known for?

Kelly Root has skills like Fundraising, Community Development, Public Speaking, Program Development, Program Evaluation, Microsoft Office, Program Management, International Relations, Project Planning, Microsoft Word, Youth Development, Nonprofits.

Who are Kelly Root's colleagues?

Kelly Root's colleagues are Aelana Freeman, Eric Rottner, Danielle Fascione, Ma, Lpcc, Mella Yusthiani, Dyana Copher, Ruby Rivera, Krista Patz.

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