Kelly M Lamotte Email & Phone Number

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• Report management and distribution to the senior leadership team, directors and managers. Gather and input data, review for data integrity, and cross-collaborate with the Operations/Risk department, Financial Planning & Analysis (“FP&A”) team and data analytics team.• Project Management/Process Improvement - Within first three months improved the manual report distribution process by creating an automated vehicle to distribute 50% of managed reports. Accomplished through cross-collaboration with senior leadership team, 6 vice-presidents, directors and the analytics team. Collaboration also produced a long awaited and much needed revenue dashboard for at-risk clients. The vice-presidents have told me it is rumored, “There is nothing you can’t do”! • Provide executive level support to the SVP, President of SIRVA Worldwide Relocation & Moving. Manage extensive travel, coordinate meetings/conference calls; manage expense reporting for the President of SIRVA Worldwide Relocation & Moving and 13 direct reports.• Responsible for coordinating the Regional Town Hall Meetings with SIRVA’s corporate headquarters and four service center locations throughout US and manage the production of the “Relo Rally” newsletter. • Assist Human Resources and Recruiting team in managing candidate sourcing, scheduling and travel.

Plymouth, Mn

• Successfully managed all areas of small business to include: Hiring, training and coaching an internal recruiting and sales staff of 6. Provided education and training on SMART goals to produce measurable sales driven results and quality service. Recipient of Express Franchise Fast Track Award; awarded to new franchisees that meet or exceed a new office quota within the first 6 months of business.• Managed financials utilizing QuickBooks for P&L, balance sheet, creating and maintaining annual budgets, accounts payable and forecasting. Utilized Express propriety back office software to manage invoicing and accounts receivable. Performed client credit analysis using Dunn & Bradstreet and Express Services, Inc. resources to set servicing threshold. Processed payroll for internal office staff and Express Associates.• Negotiated vendor contracts and created successful standard operating procedures for handling: payroll, unemployment claims and workers’ compensation reporting, I-9 compliance, and hospitality • Spearheaded the incorporation of additional profiling categories for Express’ proprietary software system producing a more efficient, streamlined and detailed associate profiling system benefiting 600 nationwide Express offices. • Managed an inside and outside sales team, met with new and existing clients and provideda consultative approach in teaming with their business. This would include working with a small business owner to a warehouse supervisor to a C-level executive. The ability to successfully style flex and truly understand the client’s needs led to increased gross margin year after year.

Golden Valley, Mn

• Increased annual top line sales by 120% within 2 years of operation.• Managed all areas of standard operations of hospitality recruiting, sales and customer service.• Successful negotiated client preferred vendor contracts for the benefit of all involved parties.• Incorporated QuickBooks for managing P&L, balance sheet, invoicing, A/R, A/P, budget analysis and forecasting. Fiscally responsible for consistently maintaining a 90% average A/R within 30 day net pay, • Reformed scheduling operations by converting a hardcopy, paper platform to a CRM platform utilizing the MS Server Enterprise Database. • Consistently maintained a high-standard performance record via exceptional service, follow-through, and specific attention to detail, resulting in client retention and higher sales.• Successfully created and implemented standard operating procedures which proved instrumental in streamlining the productivity and service quality of the business. Effectively liaised among all direct reports, clients and contract staff. • Collaborated with graphic designer and publicist in redefining consistency in sales and marketing materials.

Certification, Hr Generalist Certification

UNIVERSITY OF MINNESOTA, College of Continuing and Professional Studies, Twin Cities, MN Human Resources Generalist Certificate Program

General, Business

Certificate, Legal Administration Assistant