Kelly Sites Email & Phone Number

San Francisco Bay Area

• Provide email, phone, Chat and SMS support to Customers, Luggers & Retailers.
• Achieve world-class customer satisfaction ratings
• Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders
• Operate in a highly autonomous environment which empowers me to make decisions
• Contribute to high impact projects
• Strategically think about operational improvements and efficiencies

• Collaborate with international brands, hotels, and tour companies to provide digital advertising media
• Created branding concepts and researched to bring my own business leeds in
• Work with local non-profit groups in developing countries to help address the needs on the ground and create philanthropic campaigns
• Built a following of over 80k followers while working completely remotely

Chicago, Illinois, United States

• People oriented with attention to detail and exceptional organization
• Cultivated positive guest experiences and quickly adapted to guests needs
• Excelled in a high stress, fast paced work environment
• Creative thinking and quick problem solving
• Trained incoming staff while managing support staff

• Works with University professors to provide ESL grading for global high school student
• Provides English instruction to Brazilian and Chinese ESL students
• Works effectively in a completely remote setting

Chicago, IL

• Assist International Students through the Admissions Process including, but not limited to:
• Understand programs, curriculums, and qualifications and if they meet necessary requirements
• Obtain visas by helping guide and collect necessary documentation
• Obtain housing-Assist out of state students throughout the Admissions Process-Actively recruit new students-Partner closely with other campus departments such as Financial Aid, Registrar, Academics, and Department.

Columbia, Missouri Area

-Detailed market analysis to determine potential clients-Obtained new clients in new markets-Conquest sales to gain new clients

-manage over 20 employees-achieve a high level of customer service through hard work and positive attitude-efficient team member in high-paced, complicated work environment

-liaison between Korean administration and U.S. teachers-led large groups of non-native English speakers-quickly adapted to new cultural work environments

Increased youth voter turnout in three districts, successfully elected democratic candidates to local, state, and national office. Coordinated voter registration drives, worked phones to successfully recruit donations and volunteers.