Kelly Tran Email & Phone Number

• Analyzing prescription information using a pharmacy management software to guarantee accuracy, limiting medication errors
• Conducted regular audits every two weeks to ensure accurate pharmacy inventory and disposal of expired medications within federal regulations
• Showcased outstanding customer service by resolving customer concerns promptly, assisting with prescription refill requests, and offering assistance regarding about information on medications
• Resolved billing issues by analyzing patient’s insurance information to verify accurate coverage
• Collaborated adequately with team to establish a smooth and positive workflow

• Executed exceptional customer service by evaluating customers’ requests and preferences, enhancing overall experience in a timely matter
• Increased sales by 5% and recommending customers menu items based on previous order history to boost revenue
• Managed multiple tables during peak hours while taking orders, delivering food, and processing payments simultaneously, showcasing multitasking skills
• Ensuring accurate financial transactions by handling cash transactions and processing credit card payments using strong numerical and analytical abilities

Bachelor Of Business Administration - Bba, Management Information Systems, General

Activities and Societies: Member of Business Woman Society, Asian Business Student Association, and Management Information System Student.

Education record