Kelly Utic Email & Phone Number

United States

Negotiate & achieve annual program renewals with Districts and Schools. Work closely with clients to maximize product usage that meets their goals as a way to serve all students. Create up sell & cross sell opportunities for Account Managers One of my strengths is relationship building with clients and across the organization. I enjoy problems & figuring out how to solve. I want our customers to not just want our programs but can’t live without them.

San Francisco Bay Area

Northern California

Provide professional development trainings to teachers that use educational technology products.

Brook Knoll Elementary, Scotts Valley, Ca

Developed technology skills to align with District Standards for elementary age students. Assisted educators on how to apply technology curriculum and use chrome books in the classroom. Taught students grades K-5th proper keyboarding techniques and how to use Google Products: Drive, Docs, Sheets, Presentations & Drawings.

Santa Cruz County

Increased membership base by 20% while maintaining existing members. Used social media: Facebook, Instagram & Twitter sites to inform members of activities and updates. Wrote a monthly newsletter using Mail Chimp and Constant Contact

Wrote a weekly online column about local sports activities within the Scotts Valley community

Anaheim, Ca

Increased company awareness by 10% through effective phone sales and marketing campaigns. Used CRM database program to analyze customer activity. Presented product displays & professional presentations in the field and at regional trade shows.

Santa Cruz

Held four positions with Plantronics over a 15 year period. Inside Sales Representative - Identified, serviced and maintained corporate accounts through telemarketing efforts. North American/ International Distributor Manager - Worked with United States and International Distributors (Asia Pacific Region) to create brand awareness, marketing programs and increase headset sales. Worked late night hours using a translator to accommodate time zones. Technical Assistance - Worked top tier help desk phone lines and solved serious problems for computer related headsets, mobile headsets and wireless desktop headsets. ISO Auditor - Worked with all departments within the Plantronics organization to verify documents to be ISO compliant. Customer Service Specialist - Provided pre-sales, support and coached re-sellers over the phone on how to sell Plantronics headset products.

Responsible for sales of hair care product line and education of hair color to licensed cosmetologist. Travel within North America to train cosmetologist on how best to use products and represent Wella at Trade Shows.

Associate Of Arts, Liberal Arts And Sciences/Liberal Studies

Licensed Instuctor/Cosmetologist

Education record