Kelly Wass Email & Phone Number

Grand Rapids, Mi, Us

Wayland, Michigan, United States

Paws With A Cause exists to create opportunities to live with dignity, companionship, and confidence. We do our best work by embodying our core values: adaptability, dedication, innovation, and optimism.PAWS enhances the independence and quality of life for people with disabilities through custom-trained Assistance Dogs.In this position I am responsible for building and implementing the Facility Dog and Visiting Paws Programs, creating partner continuing education opportunities and creating and implementing the PurPl volunteer needs and growth. This also includes a grant funded opportunity for canine placement in a facility to research program evaluation and growth development.

Michigan, United States

Helping women work through the stresses of every day life, transitioning from one adventure to the next, recharging their passions.~ Motivate clients by setting goals and providing feedback and accountability. ~ Educate clients in many other aspects of wellness besides exercise, including all key 7 areas of life. ~ Consistently stay up to date on the latest nutrition, fitness, and financial education. ~ Maintain all social media avenues: Facebook, Pinterest, Instagram.~ Host and maintain Accountability Groups on blog, Facebook, and Instagram, including daily motivations and challenges~ Host Webinars, virtual and in-person workshops and run monthly challenges

Sportsplex

Maintain monthly, quarterly and annual departmental budgets and goals for operations, housekeeping and concessions Hire, train and coach service desk, housekeeping and concessions staff, 50 – 60 staff Organize, schedule and facilitate Movers & Shakers fundraiser annually Organize, schedule and facilitate Member Appreciation Days quarterly Schedule service desk, housekeeping, MOD and concessions staff to ensure there is consistent and ample coverage; cover additional shifts as necessary including coverage throughout all departmentsBe present throughout the club and assist all front line team members and managers as needed Monitor member feedback and resolve any member issues within our 24 hour standardMonitor the club NPS and work to consistently increase thisProvide communication from all departments with service desk, MODs and housekeeping on all current and upcoming programs and events Reconciling deposits and ensuring registers have change for transactions Maintain budgets for member services, housekeeping, and retail while consistently working to increase the club EBITDALead Service Game once per quarter and ensure that staff are participating in the required monthly customer service training games Inventory, order and stock all vending at Café, including concessions during the summer months Inventory, order and stock all janitorial supplies for facility Perform annual reviews to all direct reports as well as using our monthly staff recognition program to highlight team strengthsMentoring all team members with a strong focus on the MOD team to ensure they have the confidence to oversee the building and make necessary decisions with members and team members during their shiftsCommunicate with properties to provide a clean, safe facility for our members, guests and team members Report critical eye checklist to Safety Manager including a regular building walk throughMaintain all areas containing food to comply with health inspector regulations

4085 Burton Street Se, Grand Rapids, Mi 49546

Manage Work-Space with emphasis placed on encouraging utilization and driving revenue in rental spaces. Ensure quality & consistent delivery of customer service & cleanliness to members with the goal of promoting Work-Space as a value-added tool to retain All Star Members Schedule staff to provide appropriate coverage when necessary Schedule, organize and facilitate all events, both internal and external Manage & oversee social media accounts for Work-Space, including but not limited to Facebook and Instagram Market & develop usage of conference and meeting rooms Spend time in the community and at expos/events advertising the co-working and rental opportunities. Follow designated budget and achieve projected rental revenues

Mvp Sportsplex

Establish and maintain departmental prospecting resources through on-going utilization of guest register reports, internet inquiries, phone inquiries, walk-in inquiries, and lead lists distributed by Sales Manager. Establish and maintain professional relationship with prospects and existing members through established prospect and retention management programs. Establish and maintain professional relationship with assigned group of new and existing members through established account management program. Maintain consistent achievement of new membership sales goals. Responsible for the continual development of new and existing member programs in relation to generating new sales via referrals or promotion and retention of current members. Document and report customer needs and programming requests. Promotes excellent customer service standards to internal and external customers/members. Contribute to the team effort by accomplishing related results and assisting others as necessary. Participate in external promotional events by assisting marketing staff with remote set-ups, health fairs, and corporate events. Demonstrate and support the mission and vision of the organization at all times. Be knowledgeable of all club programs and offerings. Actively seek out continual development and training to obtain/improve the skills needed to successfully perform essential duties. Performs administrative functions by accurate data entry, typing skills, and clerical duties as related to sales and retention reporting activities.

Rockford, Mi

Responsible for overseeing daily tasks for the facility, outdoor pool, concessions, and tennis courts. Supervise branch activities, members and staff to ensure a safe, clean, fun environment. Provide initial information on services or programs, sell memberships, handle any member grievances and provide outstanding member service.

Wolverine Worldwide Family Ymca

o Assist Executive Director and six Program Directors including maintaining Executive Directors calendar.o Maintain Board of Director meetings, minutes and volunteer information. o Staff Liaison on Strong Kids Golf Outing Committee and Strong Kids Auction Committee. o Plan and facilitate events hosted by branch including but not limited to annual golf outing and auction.o Track and acknowledge all donations received by the branch. o Maintain and oversee branch office including inventory of and ordering supplies and maintaining office equipment. o Maintain social media sites for branch. o Coordinate marketing materials with corporate.o Answer multi-line phones for branch. o Weekly Managerial and Member Services shifts. o Coordinate volunteers with projects within the branch including Thanksgiving baskets and Christmas helper gifts.

David D Hunting Ymca

o Assist Executive and Program Directors including maintaining Executive Directors calendar.o Maintain Board of Director meetings, minutes and volunteer information. o Staff Liaison on Strong Kids Golf Outing Committee. o Plan and facilitate events hosted by branch including but not limited to annual golf outing.o Track and acknowledge all donations received by the branch. o Maintain and oversee branch office including inventory of and ordering supplies and maintaining office equipment. o Coordinate marketing materials with corporate.o Answer multi-line phones for branch. o Weekly Managerial and Member Services shifts.

Ymca Of Greater Grand Rapids, Corporate Offices

o Social Media for 6 branches Website – maintain content, schedules Facebook – maintain content, groups, feedback and analytics Twitter – maintain content, feedback and analytics Pinterest – maintain content Constant Contact – E-Blasts and Surveys. Creating communications and analyzing reports.o Scheduling, planning and organizing all events hosted by corporate including grand openings, naming announcements and annual Strong Kids Luncheono Community outreach Healthy U programs and the summer park parties o Answering multi-line phones for the corporate offices

Life Coach Certification

Most people dream of having the perfect life. But what stops them? Work, family issues, financial pressures and the hectic pace of living.

Certification, Fitness Nutrition Specialist, Foods, Nutrition, And Wellness Studies, General

Although 90% of Americans say diet and nutrition are important, nearly half of them don’t know or understand how to achieve a balanced.

Certification, Personal Training

There are hundreds of personal trainer certification options on the market, but only one rooted in 30 years of science-based research.