Administrative position with a focus on employee training program. Previously, contracted to Connecticut Natural Gas to develop a system for their Restoration Department. • Maintain the OnBoard® Learning Management System for employee training.• Improve and monitor tracking system for training requirements and qualification standards for all employees• Develop and maintain an Expense Report for monthly expenses and yearly overview• Collaborate with various departments to draft bid packages for multiple projects• Responsible for billing to 3rd party clients and tracking of employee hours • Employ SAP ERP software to research and track job status• Communication with customers, contractors, and construction crews• KEY ACHIEVEMENTS: Developed a filing and excel system for tracking and organizing workload for CNG’s Restoration Department

Management level position with a focus on inventory management and control. • Responsible for the inventory control process from arrival to sale• Utilize SAP ERP software for physical inventory management and optimization• Manage and coach a team in product stocking and control• Performance Management of associates via training and one-on-one mentoring for continuous improvement and growth • Strategic product placement and organization• Manage assigned personnel and ensure all company policies are followed • KEY ACHIEVEMENTS: Promoted to Merchandise Inventory Manager within 6 months of being with the company

Management level position with a focus on customer engagement.• Customer engagement to educate and inform customers on product matters and helpful information for them and their pets to increase sales and profitability through a loyal customer base• Inventory control using SAP Inventory System to aid with product resets, displays, inventory management, and backroom organization• Conduct store openings and closings, to include all in-store accounting and paperwork to ensure a smooth operation• Direct management of a team of 5-8 employees per shift• Ensure proper policies are followed for all Out-of-Date food merchandise, to include developing an easier system for tracking all food merchandise

Design and implement marketing strategies for customer retention; Develop strategies to increase profitability/decrease overhead; Hire and train personnel.• Focal contact point for all commercial accounts and brand reps; Consumer contact point for handling customer service matters• Manage warehouse employees to include all training and maintain inventory control • Organize and lead various trade shows to increase profitability and brand awareness; Both local and international shows• Marketing for consumer exposure; maintain all social media accounts and have input in all other forms of marketing• KEY ACHIEVEMENTS: Contributed to the signing of several large wholesale customers, including Whole Foods and Wegman’s.

Assist camp director in maintaining a safe, healthy, and profitable environment for campers and staff. • Supervise up to 20 staff members and organize daily plans for up to 100 campers each week• Design and lead training program for counselors in training to teach the skills needed for being an effective camp counselor• Manage camper and staff records; Interacting with camper parents and Board of Director members • Ensure camp staff follows all applicable state laws and company policy/procedures Lead group collaboration meetings to effectively plan and implement changing weekly activities