Kelly Yow Cho Choy Email & Phone Number

Montreal, Quebec, Canada

• BD&L supply chain lead (Business Development & Licensing)- Act as the main point of contact, and assist in the resolution of inventory, forecast,and planning discrepancies.- Minimize and mitigate patient and financial impact through detailed analyses ofsupply plans and tracking of forecast consumption- Actively participate in monthly reviews to ensure alignment between marketingstrategies, forecasting and supply planning- Created KPI dashboards and tracking tools to efficiently monitor inventorycoverage, PO status and ETA, invoice statuses, sales, and forecasts• Led, created and established the country-wide allocation and inventory coverageprocess during COVID-19 :- Controlled the unpredictable and increased sales pattern and significantly reducedthe risks of back‐order on multiple SKUs;- Designed an equitable distribution model of stock to the market and minimizedpatient impact;- Significantly improved and stabilized the customer service level over 99%;• Led the implementation of Rapid Response by Kinaxis as the main SME :- Created the planning model that was implemented globally for consignmentmanagement on Rapid Response;• Contribute to the S&OP meetings by providing business insights on product portfolioand ensure adequate and optimal inventory levels to meet sales plan;

• Continuously optimized the product portfolio in multiple distribution centres to ensure supply in-full and on-time to all patients in the hospitals across Canada• Managed stock allocations with Planning Managers to ensure adequate coverage at all MDP depots and UPS warehouse• Collaborated with marketing to incorporate market events such as reimbursements, contractual changes and competitor B/O in the MDP forecast model• Achieved better communication and reduced errors by establishing monthly touchpoints, QBRs and opening direct communication lines with each depot• Actively led the MDP IT enhancement project to correct over 8 different IT issues • Implemented new working procedures as required and in accordance with SOX controls

• Developed an MRP based tool to allow planners to efficiently identify changes in forecasts, firmed orders and to quickly view current and previous months’ sales against forecast• Participated in the launch of the MDP project (Indirect hospital distribution model)• Minimized product write-offs by adjusting the product portfolio at each MDP depots• Ensured sufficient and optimal supply to support Canadian market demand and minimize patient impact

• Analysed and processed data routinely to aid management’s decision-making and sales tracking• Responsible of a portfolio of customers consisting of small wholesalers and hospital accounts • Implemented a continuous improvement project to track and help optimize customer ordering quantities resulting in a reduction of warehouse labor hours• Created and simplified numerous Excel tools to automate manual processes such as month-end calculations, sales tracking and both inventory allocation and profiling• Provided Excel mentoring to team members and to other departments

• Conduct workshops of ERP SAP systems as part of a new course curriculum• Assist both student and professor with the technical aspect of the system during the workshops• Troubleshoot problems occurring during the simulation

Montreal, Canada Area

• Tutored accounting courses to students one on one and in groups• Graded assignments and examination papers and accurately updated student records• Provided assistance in developing course notes, assignments and quizzes• Organized and hosted the Board Day event of a class involving an in-class case presentation contest to a panel of judges and a company’s board members