Kelly Capobianco Email & Phone Number

Lynnfield, MA

• Managed a profitable store as well as lead a team of sales associates in providing excellent customer service
• Exceeded goals set forth by corporate through establishing a culture that surpasses customer expectation on a daily basis
• Adhered to all Corporate Marketing directives throughout the year
• Actively sought out local marketing events and opportunities
• Maintained local marketing relationships with ongoing contacts
• Controlled payroll and achieved payroll goals

Boston, MA

• Growth in sales rate, customer satisfaction, product placement and team building all were metrics I was measured on.
• Recruitment, hiring, training and retention of full-time/seasonal employees was expected
• Analyzing data of consumer habits through inventory and sales flows.
• Hands on floor planning to maximize sales as well as mitigate shrink.
• Promoted to regional store to share best practices and assist in the development of staffing the most recently added district location

Columbus, Ohio & Burlington, MA

- Asked to run brand's largest shop for 3 months while their manager was on maternity leave- Create strong visual merchandising, sales, and marketing programs to increase sales, clientele depth, and brand loyalty- Analyze local market shopping trends and customer data to best increase sales and brand awareness; increase new customer database as well as.

Account Executive in charge of recruiting and training account managers; worked with small to medium size business owners on their telecommunications and utilities options.

Responsible for managing and planning brand focused events through NASCAR sponsorship, consumer oriented sales events and naitonal contest. Organized and conducted competitive research and analysis.

Responsible for managing all brand product lines within territory. Developed marketing plans for individual stores to increase brand and store sales while increasing brand recognition and loyalty. Provdided training to store associates and service group employees.

Supported three financial planners by developing target audience profiles for financial planning seminars through contact databases and software. Planned, communicated, and supported 15 seminars and managed seminar follow-up and assessment programs

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Graduated in May 2012 with Honors in achievement

B.A., Marketing

Activities and Societies: American Business Women's Association Ohio State Chapter

Education record