Kelsey Baker Email & Phone Number

Melbourne, Florida, United States

Largo, Florida

• Responsible for creating and generating new leads to build membership base through marketing, business to business relationships, and community events.
• Examines daily, weekly, and monthly statistics of incoming sales, including the analysis of staff stats and goals.
• Responsible for the recruitment, hiring, and training of instructors.
• Run weekly staff meetings which includes; reviewing numbers from the week, responsibilities of daily operations, diagnose areas that can be improved upon, and implement solutions based on diagnostics.

Tampa/St. Petersburg, Florida Area

- Primary and essential person to interact with clients for services from. check-in through check-out; including effective appointment scheduling to fit their needs.- Communicate to clients in a way that reassures our commitment to providing the best care possible for their pet.- Consistently improve client satisfaction through expert resolution of.

Naples, Florida

• Managed a staff of 5-15 employees during shows/events
• Opened and Closed bars/café, handled customer service issues, and oversaw cash control
• Tallied daily receipts and made bank deposits
• Created Banquet Event Orders outlining details of upcoming events
• Delegated responsibilities to team members/bartenders

Fort Myers, Florida

I am currently the Catering and Food & Beverage Intern at Germian Arena where I am able to work side by side with the Director of Food & Beverage. My duties include creating "Riders" (PEO's), managing The Big Cypress Club, and putting together catering set-ups.

I am a server/bartender at Breakaway Sports Pub located upstairs in Germain Arena. There I am a able to serve and interact with many different customers. I enjoy working every event because it is always a changing atmosphere.

I worked with the Business Development Manager; with him I was able to create event orders, form marketing ads, as well as work on all social media websites. While at Shula's I was also able to Hostess, Serve, and Manage the restaurant. I enjoyed my time at Shula's because I was able to grow and learn more about the hospitality industry.

Bachelor Of Science (Bs), Resort And Hospitality Management

Activities and Societies: Phi Mu Fraternity, College against Cancer, To Write Love on her Arms

Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: To Write Love on Her Arms, College Against Cancer, Phi Mu Fraternity